What are the responsibilities and job description for the Resident Services Specialist - Property Management position at Bh Services?
Job Details
Level Entry
Job Location Bristol Place Apartment Homes - Baton Rouge, LA
Position Type Full Time 30-40 hours per week
Education Level High School
Salary Range $19.00 - $21.00 Hourly
Travel Percentage Up to 25%
Job Shift Day - including weekends
Resident Service Specialist
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Works "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package :
- 3 Weeks of Paid Time Off
- Medical / Dental / Vision
- 401(k) company match
- Birthday Paid Day Off
- BH Gives Back (Paid Volunteer Time Off)
- 12 Paid Holidays
- BH Paid Leave
- Sabbatical
- Education Reimbursement
- Employee Assistance Program
Resident Service Specialist
The Resident Services Specialist is responsible for handling a variety of general office duties along with managing and organizing resident concierge services, greeting and directing future residents and guests to the appropriate BH team members, and assisting office team as needed. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.
Essential Job Functions :
Minimum Qualifications / Skills :
Work Schedule : Generally 8am-5pm or 9am-6m, Monday-Friday (will vary based on property needs).
Physical Requirements / Environment : The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This job generally operates in a professional office environment, but may also occasionally operate in an outdoor environment. While performing the duties of this job, employees must be able to remain in a stationary position for long periods of time, occasionally move about the office, constantly operate a computer and other office equipment, communicate regularly and effectively with others, both written and verbally, and may occasionally lift up to 30 pounds.
This position requires close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading.
The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required.
BH / B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH / B.HOM a better place to work and live.
Salary : $19 - $21
