What are the responsibilities and job description for the Resident Experience Specialist BTR (46962) position at BH?
Job Details
Resident Experience Specialist BTR
At BH Management Services, we are committed to creating value. We acquire, improve, and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work’s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.” In addition, in 2019, BH was named to the 100 “Best Workplaces for Diversity.” We continue to recognize that we are only as strong as each individual employee, and we value our employees by providing a strong benefit package :
- 3 Weeks of Paid Time Off
- Medical / Dental / Vision
- 401(k) company match
- Birthday Paid Day Off
- BH Gives Back (Paid Volunteer Time Off)
- 12 Paid Holidays
- BH Paid Leave
- Sabbatical
- Education Reimbursement
- Employee Assistance Program
Qualifications
The Resident Experience Specialist of Build to Rent is responsible for all leasing activities in accordance with company policies and Fair Housing guidelines; resolving resident issues timely; providing prompt and professional service to internal and external customers; handling various office duties including, but not limited to, assisting with event and leasing marketing campaigns, providing assistance as needed regarding housing materials. The resident experience specialist – BTR is a Hybrid / Traveling remote position but will work at multiple sites and run between three and six communities simultaneously.
Essential Job Functions :
Minimum Qualifications / Skills :
Work Schedule : 8am-5pm, Monday-Friday (will vary based on property needs).
BH / is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH / a better place to work and live.
