What are the responsibilities and job description for the Valet position at BHC?
The primary role of the Valet is to gain knowledge of all aspects of parking operations to include, but not limited to, valet parking operations, maintaining BHC Service standards, and prioritizing guest relationships. While no job description can provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
DUTIES & RESPONSIBILITIES:
- Ensures the valet ramp is always properly covered by a team member and never left unattended.
- Works at the busiest time including evenings, weekends, holidays while properly leading the team.
- Understands what objectives are important to the hotel and ensures the entire team is focused on exceeding expectations.
- Treat guests, team members and third-party vendors with courtesy, respect, and dignity.
- Practices preventative safety procedures daily.
- Immediately Report all claims, accidents, and incidents to People and Culture and Security, while handling appropriately, with urgency, care, and concern.
- Must maintain stability, dependability, and professionalism when faced with changing, stressful, and challenging situations.
- Manages uniform and ticket inventory and ensures always prepared and stocked.
- Performs other duties as assigned for the operation.
REQUIRED SKILLS & EXPERIENCE:
- Strong customer service skills, guest relationship experience.
- Knowledge of front and back of house operations.
- Fluent and professional communication both written and verbal.
- Works well under pressure, multitasking, and team player.
- Extreme attention to detail in all areas, organizational skills, and thinks strategically.
PHYSICAL REQUIREMENTS:
- Must be able to lift equipment, supplies, etc. of at least 30 pounds.
- Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
- The role may require extended periods of time on your feet, especially during peak hotel hours or events.
- Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.
- Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
We look forward to you joining the BHC Family! Start today by applying online at bhc.com/careers/
Job Type: Full-time
Pay: From $7.47 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Hourly pay
- Tips
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Experience:
- Valet parking: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Charleston, SC 29401 (Required)
Ability to Relocate:
- Charleston, SC 29401: Relocate before starting work (Required)
Work Location: In person
Salary : $7
