Community Support Specialist

POSITION SUMMARY: To support the goals of BHcare by providing community support services which focus on developing individualized goals with consumers around a valued role that will increase their success and overall quality of life. This will be accomplished through skill building and motivational support for pursuing goals related to employment, education, community involvement and use of natural supports.

Accountable and responsible for the following results:

• Provide individual and/or group sessions while meeting caseload and productivity requirements.
• Conduct a functional assessment upon admission updated quarterly (WCMHN)or every six months (i.e. LIST).
• Develop a person-centered recovery plan with stage-wise treatment goals and objectives that are measurable and attainable and ensure it is reviewed at least every 3 months.
• Observe record and evaluate consumers progress towards goals.
• Document stage-wise interventions according to the psychiatric rehabilitation skill building model.
• Provide outreach & crisis intervention to community support service consumers as needed.
• Provide individual and group sessions in the community focused on the appropriate stage-wise intervention within the psychiatric rehabilitation skill building model developed by the agency (e.g. assisting with ADLs, teaching recovery skills, develop self-advocacy skills and provide health and wellness education).
• Provide limited transportation as needed while clients learn individual transportation skills.
• Assist clients with connecting to medical and/or psychiatric appointments as needed.
• Provide education, support and consultation to family members, significant others and community members to meet the rehabilitation goal(s) set by the consumer.
• Develop individualized and generalized community supports.
• Consult with Program Manager whenever a consumer no longer requires the current level of care.
• Provide direct service in accordance with contractual guidelines.
• Adhere to the standards of care to ensure that the identified quality measures are obtained.
• Supply data in a timely fashion to the Director and Program Manager to fulfill reporting requirements.
• Required to use own vehicle on company business, or to transport clients.
• Attend training sessions, workshops, seminars as requested by supervisor, or as needed for professional development, or as required for accreditation or licensing.
• May be asked to provide case management, psycho-educational services, lead/facilitate family group, co-facilitate groups for IOP, orient new clients to the IOP, and participate in the development and ongoing process of an integrated service plan as program needs dictate.
• May be asked to administer breathalyzer/urine toxicology screens when necessary.
• Maintain clinical records in accordance with policies and procedures. Complete progress notes, treatment plan review, and discharges in a timely manner.
• Perform other duties as assigned
• Regular and consistent attendance is an essential function of this position.

BHcare

Caring for our community through all stages of life.

Who We Are

BHcare is a Certified Community Behavioral Health Clinic that offers a comprehensive and integrated system of care with wrap-around services for adults, children and families struggling with mental health, substance use, domestic violence, and other health-risk behaviors.

We employ a diverse and dedicated group of professionals that create and sustain programs to rebuild and change the lives of those who walk through our doors each day. We are devoted to helping our clients live to their full potential as happy, healthy and active members of our community.

Why BHcare?

Our culture and benefits are designed to promote your well-being and help you achieve a healthy work-life balance.

Benefits to full-time (30 hours per week) employees:

• Flexible work schedule
• Paid Time Off (vacation, sick, personal and 9 holidays)
• Health & Dental insurance
• Dependent care accounts
• Medical flexible spending accounts
• Paid family leave
• LTD & Disability coverage
• Life & AD&D
• Supplemental insurance including STD, Cancer, Accident and Critical Illness
• Employee Assistance Program
• 403(b) retirement plans with 4% employer match
• Career advancement opportunities
• Employee referral program
• Staff events and activities

MINIMUM QUALIFICATIONS:

• Bachelors degree preferred. In lieu of Bachelors degree, Associates degree or College coursework equivalent (2 years) and 2 years work exp in behavioral health field OR high school diploma and minimum of 4 years of experience in the behavioral health field required.
• RSS certification, mental health certification or related and acceptable training preferred. Ability to complete training as may be required for position and program assigned.
• Knowledge of Psychiatric Rehabilitation is desirable.
• Must have and maintain a valid drivers license. Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organizations auto insurance plan.
• Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).

PROFESSIONAL LICENSURE /CERTIFICATIONS:

• RSS certification preferred