Demo

Systems Administrator

BHDP
Charlotte, NC Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/6/2025

Position Purpose : The primary responsibility of this position is to provide maintenance, configuration, and reliable operation of computer systems, hardware / software, and servers while continuously improving and keeping up with the IT business needs of the firm and limiting work disruptions internally. Position Qualifications :

  • Must have proven experience as a System Administrator, Network Administrator or similar role, with a solid understanding of both LAN and WAN networks.
  • 1-2 years of experience with PowerShell scripting.
  • 2 - 4 years of experience in / with the following :
  • Troubleshooting Windows, Mac, and Windows Server software and hardware
  • Microsoft Operating systems, including Windows 7 ,10, Server 2008, 2012, 2016, and 2019
  • Microsoft Active directory and directory services.
  • Experience with Imaging and software deployment technologies.
  • Office 365 administration and Intune experience.

Specific Demands of Position : Special projects may run outside of normal business hours. Key Success Factors

  • Build, monitor and maintain technology infrastructure in-line with industry best practice.
  • Execute project work that aligns with the Technology Vision.
  • Maintain a culture of “customer support” and education of BHDP staff.
  • Duties and Responsibilities

  • Collaborate with the Director of Technology to support the development of the firm’s Technology vision with new, innovative ideas.
  • Manage technology infrastructure, including networking equipment, servers, with minimal downtime.
  • Manage effective technology security and virus protection.
  • Manage storage, directories, and digital archives, as well as backups of the same.
  • Perform application upgrades in accordance with vendor recommendations.
  • Patch Servers in accordance with technology procedures.
  • Assist the Director of Technology in managing the support of uptime and customer service, as well as the development of the technology staff.
  • Build relationships with internal clients and Key Technology contacts.
  • Lead proactive communication and education to BHDP staff related to technology services, including teaching Baxter U classes in expertise and project focus areas.
  • Coordinate technology training for new employees.
  • Support efforts to maintain cost efficiency in the Technology budget.
  • Research and test new technology that aligns with business needs and make recommendations to the Director of Technology for future technology upgrades.
  • Be active in the SMARTwork initiative by driving action and communicate implementation processes to the teams.
  • Support the onboarding and off boarding of employees including assignment or removal of security, hardware, software and peripherals.
  • Lead the support of the firm with continuous and efficient technology service delivery by monitoring and responding to service requests and incidents, within a defined expectation.
  • Collaborate with the Technology Manager to develop and maintain IT processes and procedures.
  • Provide excellent troubleshooting skills and strong communication skills both written and oral.
  • This position description is prepared to provide a general understanding of the responsibilities of the position and does not include a comprehensive list of activities, duties, success factors, or responsibilities that are required for a specific employee. Success Factors, duties, responsibilities, and activities may be modified or augmented at any time with or without notice.

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