What are the responsibilities and job description for the Client Service Specialist - 1497 position at Bhired?
An insurance company is seeking a Client Service Specialist to manage policy cancellations, payment processes, and client support . This role requires a detail-oriented and proactive professional who can handle billing inquiries, customer interactions, and policy adjustments while ensuring a smooth client experience.
Responsibilities Include:
- Process and manage policy cancellations , including issuing cease coverage letters.
- Handle billing inquiries and optimize payment processes.
- Provide high-level customer service by responding to client concerns and requests.
- Ensure compliance with industry regulations and company policies.
- Maintain detailed records and documentation related to policy adjustments.
- Collaborate with internal teams to improve processes and client satisfaction .
- Adapt to changing priorities in a fast-paced insurance environment .
Ideal Qualifications:
- Experience in customer service , preferably within the insurance industry .
- Strong communication and problem-solving skills .
- Ability to work independently and collaboratively .
- Highly organized and detail-oriented .
- Comfortable managing multiple tasks and deadlines .
Salary : $60k - $70k/Year
To apply, please send your resume to Shmuel@bhirednyc.com
Salary : $60,000 - $70,000
