What are the responsibilities and job description for the Scheduling (PCA) Coordinator - 1344 position at Bhired?
A healthcare company is seeking a Scheduling (PCA) Coordinator to manage caregiver assignments, provide exceptional customer service, and ensure smooth communication with patients and caregivers. This role requires professionalism, attention to detail, and strong organizational skills to support both patient needs and team objectives.
Responsibilities Include:
- Serving as the primary point of contact for patients and caregivers, addressing inquiries with professionalism and compassion.
- Assigning caregivers to open shifts based on availability and patient requirements.
- Processing payroll for caregivers within the assigned caseload accurately and on time.
- Addressing and resolving concerns from patients, caregivers, or team members.
- Collaborating with departments such as Human Resources and Intake, and providing translation assistance as needed.
Ideal Qualifications:
- Customer service experience, preferably in a healthcare setting.
- Strong organizational skills and keen attention to detail.
- Effective communication skills and the ability to multitask in a fast-paced environment.
- Bilingual proficiency in Spanish, Bengali, Mandarin/Cantonese, or Russian is required.
If you have a customer-focused mindset and are skilled in coordination, this role is a great fit.
Salary: $25 - $30/Hour
To apply, please send your resume to Yosef@bhirednyc.com
Salary : $25 - $30
