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Berkshire Faculty Services - Practice Service Line Admin - Primary Care, Shift: Days, Fulltime

BHS Management Services
Pittsfield, MA Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 3/23/2025

Job Summary

Under the direction of the BFS Director of Primary Care Operations, the Practice Service Line Administrator is responsible for the overall administrative and clinical functions necessary to support the effective day-to-day operations of all Service Line locations as assigned. He/she will also provide administrative coverage at other BFS practice sites during times of vacation and absences of other site Administrators. This position is responsible for understanding all aspects of the practice including, but not limited to, financial, physician compensation including incentive systems, pay for performance, coding/compliance and credentialing, participation in internal/external committees and is expected to manage physician relationships and issues collaboratively with physician leadership. He/she is responsible for the assessment, planning, implementation and evaluation of all assigned practice site activity. Develops and monitors budgets for designated areas. Responsible for fiscal and revenue cycle management, patient satisfaction, provider productivity, EMR implementation, staff engagement, management and quality performance. In addition, the Practice Service Line Admin is directly responsible for the recruitment, hiring, supervision, performance, discipline and scheduling of the staff.

Experience

  • Five years of physician office experience or demonstrated knowledge of physician office operations and revenue systems required.

Education

  • Bachelor's Degree in business or healthcare related field preferred. High School diploma or equivalent required.
  • Additional, proven, significant related experience may be substituted.

Additional Requirements

  • Knowledge of professional services/billing/coding.
  • Knowledge of clinical quality improvement indicators
  • Ability to manage staff and processes related to general administrative and operational systems.
  • Understanding and knowledge of Practice workflow re-design, EMR, operations and integration of hospital-based services.
  • Understanding of clinical functions relative to a physician office practice
  • Strong computer skills and knowledge of Windows based and Microsoft Office environments and other applications
  • Strong interpersonal and communication skills
  • Demonstrated leadership and team building skills
  • Knowledge of budget development and productivity information.
  • Valid driver's license and reliable transportation in order to commute to other practice sites

Schedule

  • Mon-Fri
  • Day Shift

Experience

Required
  • 5 year(s): Physician Practice Management

Education

Required
  • High School or better

Skills

Required
  • Customer Service 4 Years
  • Microsoft Office Proficient

Behaviors

Required
  • Team Player: Works well as a member of a group
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Leader: Inspires teammates to follow them

Motivations

Preferred
  • Self-Starter: Inspired to perform without outside help
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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