What are the responsibilities and job description for the Servers / Wait Staff position at Bianchini - Cubanitas Milwaukee & Oak Creek?
We are seeking professional Servers/ Wait staff with fine dining experience. This is a very important role for us and we rely heavily on our serving staff. They manage the pulse of the dining room and ensure patrons have a memorable dining experience. * Prepare room the dining room by setting condiments, napkins, service plates, utensils, and table décor as required. * Protect the establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies. * Help patrons select food and beverages by presenting menu; offering beverages; suggesting courses, and answering questions about the menu. * Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests. * Keep kitchen staff informed by noting timing of meal progression. * Serve orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars. * Respond to additional patron requirements by inquiring of needs; observing dining process. * Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs. * Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return. * Obtain payment by totaling charges; issuing bill; accepting payment; delivering bill and payment to guest; returning change or credit card and signature slip to patrons. What's the best thing about being a server at Cubanitas? * Working environment is professional but maintains that small business feeling. * It’s important to us that you maintain a healthy work/life balance. Server / Wait staff is generally offered as a part time restaurant job. Prior experience as server, waiter, waitress, wait staff, runner, foh, front of the house or other FOH part time restaurant job highly desirable.
Requirements/Responsibilities
* Must be at least 18 years of age and have at least 2 years of experience at a fine dining establishment.
* Warm and outgoing personality and a passion for food and customer service.
* Must have a commitment to deliver a unique and memorable guest experience.
* Punctual, patient, and mindful.
* Good understanding of Cuban cuisine.
* Excellent people skills and the ability to remain calm under pressure.
* Great team player.
* The ability to multitask and work well in a high-volume work environment.
* Fluent in English; proficiency in Spanish is a plus.
* Must have or be able obtain a valid food handler card within the first 30 days.
* Help keep dining room clean
* Follow company policies and applicable laws
* Proficient with cash management
* Basic computer skills
Server / Wait staff is generally offered as a part time restaurant job. Prior experience as server, waiter, waitress, wait staff, runner, foh, front of the house or other FOH part time restaurant job highly desirable.