IT Program Coordinator

biBerk is an organization that thrives on innovation and collaboration, and we need a driven individual to assist our technology leadership team in facilitating Agile software development practices, managing day-to-day administrative tasks, and coordinating other IT activities to ensure our development teams operate at peak efficiency. We are adding a Program Coordinator to help us manage team operations, sprint delivery, and communications within our team and with our user community.

The Program Coordinator will work with our technology teams and stakeholders. They will work daily with technology leadership, business system analysts, developers, and quality assurance personnel. The ideal candidate will excel in Agile methodologies and administrative coordination.

This is a hybrid role requiring 2 days in office per week in our Pittston, PA office. If you're a proactive, detail-oriented professional with a passion for IT coordination and Agile practices, we encourage you to apply and help us drive success in our IT operations!

* Internal job title may vary as we have multiple internal levels of Program Coordinator *

Job Responsibilities

• Handle program level administrative tasks such as team communications, team scheduling, issue escalations, and status reporting.
• Manage change requests and escalate critical issues to leadership.
• Draft and edit communications, documents, reports, and presentations.
• Plan and organize meetings, conferences, and strategy sessions.
• Conduct research and support data cleanup tasks using Excel and other tools.
• Support team members with logistics on an as needed basis including, but not limited to, vendor interactions, travel arrangements, and office management.
• Performs other related duties as assigned by leadership.

Required Qualifications

• Proven experience in administrative assistance or IT coordination.
• Familiarity with Agile methodologies and Scrum practices.
• Proficiency in Azure DevOps (Boards and Work Items) and Microsoft 365 Suite (Outlook, Excel, Word, Teams).
• Strong multitasking, prioritization, and time management skills.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work independently and meet deadlines under pressure.
• Exceptional attention to detail, organization, and problem-solving abilities.
• Preferred: Bachelor’s degree or equivalent experience in Computer Science, Engineering, Business, or related fields.

About biBerk

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Some Highlights of our benefits are:

• Great work environment with growth opportunity
• Subsidized downtown parking
• Competitive compensation
• Generous amounts of vacation and sick time
• Closed on maj or holidays
• 401(k) with company match
• A fantastic healthcare package
• Tuition reimbursement after 6 months of employment

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $65,000 to $85,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.