What are the responsibilities and job description for the Datacenter Technician position at Biblioso?
Hardware Lab Technician (Servers) / Data Center Technician
Microsoft Managed Services
On-site in Raleigh, NC
About the Role
Join our Managed Services team working on permanent projects at the Microsoft campus in Raleigh, NC. This is a full-time, on-site role from Monday to Friday. Biblioso offers healthcare, benefits, and a competitive annual salary range of $62,400 to $68,640. Please note this position is for direct hires on W2 only and is not open to C2C or third-party arrangements.
Responsibilities
Physical Infrastructure
- Manage all aspects of end-to-end physical infrastructure for Hardware Engineering and Testing.
- Coordinate vendor and logistics for deployment.
- Integrate support and coordinate with other lab sites for solution delivery.
- Implement physical setups including racks, network equipment, power distribution units, and monitoring/automation tools.
- Build and deploy servers with associated wiring, configuration, and monitoring.
- Design and deploy cabling and power requirements, covering electrical engineering, board troubleshooting, and validation.
Administration & Support
- Design and manage servers, VMs, and private networks/testing domains using Hyper-V, AD with integrated DNS and imaging, and SCCM.
- Troubleshoot and resolve infrastructure issues.
- Perform typical support activities, including handling requests for issues and changes, investigating root causes, and implementing fixes at all software and hardware levels.
- Implement designs from various teams to support hardware validation and qualification work.
- Support remote workers with physical dependencies for qual and validation work.
- Set up and configure equipment for threshold and physical validation, such as oscilloscopes and capture mechanisms.
- Coordinate with ODM (Original Design Manufacturer) and ISV (Independent Software Vendor) partners for on-site physical rework of hardware components, including firmware flashing, hotfixes, and board soldering.
More About Your Role
This dynamic role requires a collaborative attitude. While you will have specific duties, the entire team is responsible for the final delivery, which may occasionally involve taking on additional tasks outside your primary responsibilities. Adaptability and a willingness to contribute wherever needed are key to success in this environment.
Benefits
At Biblioso, we are committed to our employees' well-being and offer a competitive benefits package, including:
- 401(k) retirement plan
- Disability coverage
- Employee Assistance Program (EAP)
- Life insurance
- Health insurance
- Paid vacation and sick time
- Paid holidays
We believe that investing in our team's well-being is essential for the success of our company.
Contact: Abier Nupen | abier@biblioso.com
Please note: The position is not open for C2C or any third-party arrangements.
Salary : $62,400 - $68,640
