Executive Director

JOB TITLE: Executive Director, Biddeford & Saco Chamber of Commerce

REPORTS TO: Chamber Board of Directors, per the Chamber By-Laws

LAST MODIFIED DATE: March 12th, 2025

HOURS: Full-Time Salaried (Exempt) Position (40 Hours Mon-Fri as well as attendance at Occasional Chamber Nighttime Events)

COMPENSATION: TBD

BENEFITS: 3 Weeks of Paid Vacation & Sick Time

POSITION SUMMARY:

The Executive Director leads the achievement of the mission of the Chamber of Commerce: to advance and promote commercial prosperity and the civic, cultural and educational interests of our community.

GENERAL EXPECTATIONS:

• Be committed to delivering on the mission of the Chamber, a 501(C)(6) Non-Profit civic organization.
• Work collaboratively as the Chamber leader with the Board of Directors, Chamber members, & other key business and cultural stakeholders in the community.
• Be a positive and enthusiastic advocate and ambassador for the Chamber, its Members, and the Biddeford & Saco community.

ESSENTIAL RESPONSIBILITIES:

Leadership – Lead the Chamber to make a positive impact for the members and the community.

Run the Chamber office and work closely with the Board of Directors and the Executive Committee officers of the Board, along with various Board committees, to drive progress, momentum and success for the organization and the community.

Planning - Lead in the development of the strategies and priorities of the Chamber to achieve objectives. Develop and communicate the strategic plan and organizational goals in conjunction with the Board of Directors. Lead in executing all plans and priorities for successful outcomes.

Financial – Grow the Chamber’s asset/cash base each year to enable more opportunities to make a positive impact locally. Maintain accurate financial records, including invoicing of members and timely payables to vendors. Develop an annual budget and provide reporting of actuals versus budget for monthly Officers and Board of Director review.

Marketing – Lead the core marketing activities of the Chamber such as managing the Chamber’s Social Media accounts, creating and distributing periodic emails such as event notices and the monthly newsletter, event planning and event management, maintaining the Chamber website, creating and assembling new member packets, working with local media to promote the chamber, preparing the annual Chamber guidebook, and performing other marketing and promotional activities as needed.

Membership – Build and grow the membership through proactive recruiting, sales calls and other selling efforts to successfully drive new member acquisition. Administratively, keep member information up-to-date and accurate with member contact details, member status and payment account details utilizing our Chamber management system. Liaise with existing members as needed over the phone, via email or in-person to coordinate promotional activities, manage billing and payments, and provide other benefits to ideally generate a positive return on their member annual dues investment.

Events & Community - Lead core Chamber activities and events outside of the office, such as Ribbon Cutting ceremonies for new members, Business After Hours networking events at sponsoring member locations, and similar types of Chamber events or activities as needed. Partner with city staff, main street program teams, and others on initiatives. Be an active and visible leader in the community for growth and civic progress.

EDUCATION:

4-Year College with some marketing curriculum or related studies preferred.

EXPERIENCE:

Minimum of 3 years of direct relevant Chamber or Non-Profit experience preferred.

Demonstrated ability to successfully lead or manage an organization or a department a plus.

Demonstrated interest and desire to help achieve positive civic and community outcomes.

KNOWLEDGE & SKILLS:

Proficient in Microsoft Office Suite.

Strong time management and organizational skills.

Strong written and oral communication and customer interaction / customer management skills.

Experience in P&L management and/or Non-Profit management a plus.

Knowledge of and demonstrated ability in managing social media and/or software platforms.

Must be able to work independently in a dynamic environment.

PHYSICAL EFFORT:

The physical requirements described here are representative of those that must be met to successfully perform the essential functions of this job. This role is regularly required to stand, walk, bend, kneel and sit. The employee is expected to be able to operate a computer, a copier and a telephone. The employee may occasionally be required to lift items weighing up to 30 lbs. up and down stairs to events or office locations as needed.

Job Type: Full-time

Pay: $60,000.00 - $67,000.00 per year

Schedule:

• Monday to Friday

Ability to Commute:

• Biddeford, ME 04005 (Required)

Ability to Relocate:

• Biddeford, ME 04005: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $60,000 - $67,000