Home Health Unit Clerk

Bienvivir All-Inclusive Senior Health (“Bienvivir”) is a community-based, patient-centered, comprehensive health care delivery system that advocates and promotes quality of life, optimum independence, dignity, and choices in a nurturing environment for frail seniors. Since 1987, Bienvivir has served the frail seniors of El Paso, Texas through the provision of the Program of All-Inclusive Care for the Elderly (“PACE”).

PACE is a unique managed care benefit for frail seniors (referred to as participants) age 55 and older who are certified by the state as needing nursing home level care and who reside in a PACE service area. PACE programs coordinate and provide comprehensive medical and support services so that participants can remain independent and stay in their homes for as long as safely possible.

BENEFITS for Full and Part-time employees who work 30 or more hours per week:

We pay 100% of the MEDICAL monthly premiums for Employee Only coverage.

We pay 100% of the DENTAL monthly premiums for Employee Only coverage.

We provide an affordable VISION monthly premium for Employee Family coverage.

We pay 100% of BASIC LIFE for a benefit amount of $10,000.

We offer safe harbor matching contributions for the 403(B) RETIREMENT SAVINGS account.

We offer up to fifteen (15) days of PAID TIME OFF based on paid hours per pay period.

We offer eleven (11) company-observed PAID HOLIDAYS.

We offer education and TUITION REIMBURSEMENT.

We offer MILEAGE REIMBURSEMENT.

Bienvivir is currently accepting applications for the following position:

HOME HEALTH UNIT CLERK

GENERAL DESCRIPTION:

Under the supervision of the Home Health Nursing Supervisor RN / Home Health Administrator, the Home Health Unit Clerk is responsible for administrative duties that assure coordination of services as well as clerical duties for the Home Health Department. The Home Health Unit Clerk will provide satisfactory customer service to all employees and third parties.

RESPONSIBILITIES:

Coordination Duties in Support of HH

1. Assist the Home Health Nursing Supervisor RN with data collection and development of reports for Skilled Nursing, Comfort Care, and Personal Assistance Services.

2. Develop and continuously update Start of Care packets for Skilled Nursing, Comfort Care and PAS departments.

3. Provide Start of Care, and Comfort Care Packets to the three center clinics.

4. Collect, review for completion, and deliver to Medical Records, Start of Care and Death Forms from the three clinics, Skilled Nursing, and Comfort Care nurses.

5. Process all Comfort Care PCP orders in the EMR and update the Treatment Administration Record in PACE Logic for all treatment orders.

6. Change the status of orders using Orders Tracking in Prime Suite to ensure the most current information in the EMR.

7. Route all Comfort Care orders in the EMR to the appropriate Clinic Staff, and Comfort Care RN for review.

8. Review and complete the quality assurance portion of the SN timesheet by assuring that nurses' documentation for Skilled Nursing visits are entered in the EMR and forward the timesheets to the Home Health Administrative Secretary for payroll.

9. Maintain and organize skilled nursing files and records.

10. Periodically and, as necessary, provide needed supplies to the Skilled Nursing, Comfort Care and PAS staff.

11. Route incoming calls for the Home Health Department to the appropriate staff and communicate messages as needed.

12. Send and receive faxes per HIPPA electronic compliance requirements.

Coordination of Information for Facilities

1. Send all daily Comfort Care PCP orders to facilities, confirm orders received by phone, and document in the EMR.

2. Monthly, send physician’s orders, medication administration orders, and treatment administration records to the facilities and verify receipt of documents.

3. Fax Comfort Care Participant medical records to facilities for placement purposes.

4. Fax medical records to hospitals for all Comfort Care participants’ ER visits and hospitalizations.

Coordination of Human Resources Activities

1. Ensure all Comfort Care, Skilled Nursing, and PAS employee files are updated.

2. Work with the HH Administrative Secretary to assist the HR department in compiling pre- employment forms.

3. Assist with Human Resources requirements by collecting signatures and forms for several activities such as skills fairs competencies and employee certifications.

4. Attend monthly staff meetings and any other meetings deemed necessary by the organization and/or the department.

Act as back-up to the HH Administrative Secretary

1. Assist HH Administrative Secretary with scheduling job interviews, grading tests from applicants and obtaining pre-employment references.

2. Assist with HH Administrative Secretary duties when Administrative Secretary in on vacation, holiday, and/or emergency leave.

3. Assist with other duties as assigned by the supervisor.

QUALIFICATIONS / REQUIREMENTS:

1. High school diploma or equivalent.

2. One year of clerical experience preferred.

3. Bilingual (Spanish/English)