Regional Manager of Operations-New Jersey

DescriptionThe Regional Manager of Operations manages Practice Managers of the region assigned and is responsible for leadership, performance management, and partnering with the Regional Clinical Director within their region. This role reports to the COO. This position will oversee New Jersey and neighboring states.About Bierman Autism CentersOur goal is to fuse science and learning to accelerate progress and transform lives. We were established in 2006 with a simple focus on providing excellent therapy for children with autism and building a unique and fun environment for team members and children to thrive. We live by the culture we’ve created and our core values : to create a fun and stimulating learning environment, empower individuals and treat them with kindness, integrity, and respect, never sit still, achieve, and continuously raise the bar, team above the individual, build a sustainable organization that leaves a meaningful impact on lives, and adhere to our core principles without compromise.Key ResponsibilitiesLead Practice Managers for their regionEnsure operations are effective and sustainable, and support optimal delivery of clinical careAccountability for key operational metricsDrive people development, engagement and further the company cultureReview and report out to leadership team on key metrics, including hiring ratiosWork with team to ensure all processes are being run effectivelyCoordinate workforce planning with Recruiting teamCollaborate with RDC to support client on-boarding and client experiencePeople-employee culture and retentionGroom and develop people to build bench-strengthWork with leadership in implementing development strategies to drive employee retention and career progressionAdherence to company’s Core ValuesWork in conjunction COO & Finance team to create and manage annual budgetsProvide day-to-day leadership and supervision of multiple facilitiesSupervise staff, with responsibilities including performances evaluations and disciplinary actionsEstablish performance metrics and personal development targetsEnsure documentation and reporting is completed in timely fashion in accordance to guidelinesAbility to collaborate across teams and functions in a matrixed settingUnderstands Coaching and Mentoring with a demonstrated ability to motivate and develop staff as well as a proficiencies with expectation setting and accountabilityA team player who fosters a respectful, transparent, and collaborative work environmentAnalytical ability to carefully study issues, identify trends and formulate new ideasPractices tact & diplomacy, is patient, willing and able to have difficult conversations as requiredSkilled at receiving and giving feedback and performance critiquesPractices perseverance, sees things through to completion; especially in the face of resistance or setbacksExceptional mind for optimizing workflow and managing people, systems, procedures, and programsRequirementsBachelor's degree preferredDemonstrated expertise in regional operations management, preferably in a multi-site Healthcare organizationRelevant experience in an ABA environment and / or Health related field highly preferred3 years of direct leadership experience of large teamsMust be committed to visiting sites within the regionCan lead as a “player / coach” as neededWork EnvironmentWork is performed in a center-based environment.TravelTravel is primarily in assigned region during the business day, although some out of the area travel and overnight can be required.Bierman Autism Centers values diversity in the workplace. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex / gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.Furthermore, Bierman Autism Centers is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information, or any other status protected by law.As an equal opportunity employer, Bierman Autism Centers does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation as a candidate for employment, please inform a member of the Talent Acquisition team.#J-18808-Ljbffr