What are the responsibilities and job description for the Service Squad - PT position at Big Al's?
Job Details
Description
If Thirsty Thursdays and slingin' drinks are your things, we have the perfect opportunity! We're looking for bartenders who can provide a first-class experience for our guests, from making delicious alcoholic and non-alcoholic beverages to taking food orders, and who enjoy a fast-paced, team-based work environment. If this sounds like you, apply today!
WHAT YOU WILL DO: Consistently provide a first-class experience to our guests through exceptional interpersonal serving and technical beverage mixing skills. Make specified delicious alcoholic and non-alcoholic beverages for our guests and develop positive relationships in all standard forms of communication.
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Promote and sell all Big Al’s promotions to all guests and participate in up selling the guest experience.
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Required to run all alcoholic beverages to the guest.
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Wait and take orders at tables, cashing out at tables. Provide table side service to supplement food runners.
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Properly handle cash and other financial transactions.
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Help facilitate parties through the Party Hub.
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Ensure the bar is clean, stocked, organized, and drinks are made per recipe specifications.
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Clean and ensure availability of glassware; requires proper and safe use of dishwasher.
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Sanitizing and lane/table scaping.
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Complete daily bartender log to include service issues, cut offs or other alcohol related incidents.
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Understand and assist management with all music and video entertainment and video lottery.
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Organize and maintain cleanliness of keg room and storage rooms. Will be responsible to correctly change and be required to team lift a full keg. May lift empty kegs singularly.
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Required to wipe down and bus tables as needed.
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Ensure all alcohol serving laws and Big Al’s alcohol policies are being adhered to for all guests and staff.
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Always provide exceptional guest service and ensure guests receive all food and beverage as ordered.
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Assist with opening and/or closing our center and bars.
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Required to follow all safety procedures and practices and follow PPE protections to ensure personal and guest safety from potential hazards.
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Required to help maintain a clean, organized, and sanitary environment. Will remove garbage and recycle when needed, will participate in cleaning duties such as sweeping, wiping down equipment and furniture, mopping, replenishing sanitary items and more.
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Other duties as assigned as it relates to the team environment.
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Reliable; consistently at work and on time.
WHAT YOU NEED TO DO THE JOB:
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Preferred knowledge of Micros, KDS or other POS systems.
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Intermediate skills in MS office programs
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Must demonstrate a high comfort level with in-person interactions with guests and others
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First-class level of guest service and recognizing signs of intoxication skills
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Active participant of an inclusive team culture
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Cash handling and sales skills
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Awareness and advocate of safety
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Food Handlers Certification and Alcohol serving certification
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Must be 21 years or older (must be 19 years or older in Idaho)
PHYSICAL DEMANDS:
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Stand/Walk: Frequently
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Lift up to 25lbs: Frequently
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Lift up to 50lbs: Occasionally
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Lift 50lbs or more: Team lift only
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Bending, stooping: Frequently
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Reaching, Pushing, Pulling: Frequently
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Hot/Humid environment: Frequently
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Exposed to loud noises: Constantly
Qualifications
Salary : $7