What are the responsibilities and job description for the Host position at Big Bad Breakfast Destin?
Overview
We are seeking an enthusiastic and friendly Host to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your exceptional customer service skills and ability to manage guest flow will ensure a welcoming atmosphere in our restaurant. If you have a passion for hospitality and enjoy helping others, we want to hear from you!
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized waiting list.
- Provide excellent guest services by answering questions and addressing any concerns.
- Collaborate with the serving staff to ensure smooth communication regarding table availability.
- Utilize POS systems, including Aloha POS, for efficient order processing and guest management.
- Maintain cleanliness and organization of the host/host area.
- Assist with phone etiquette by taking reservations or answering inquiries over the phone.
- Support the restaurant team during busy periods by helping with additional tasks as needed.
Requirements
- Previous experience in customer service or guest services, preferably in a restaurant or hospitality setting.
- Strong communication skills with a focus on phone etiquette.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Excellent organizational skills and attention to detail.
- Must be able to work flexible hours, including weekends.
- A genuine desire to help others and create memorable experiences for guests.
Join us in delivering exceptional service and creating lasting impressions for our guests!
Job Types: Full-time, Part-time, Seasonal
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Morning shift
Work Location: In person
Salary : $15