What are the responsibilities and job description for the Clinical Hospital Liaison position at Big Bend Hospice?
Job Details
Clinical Hospital Liaison
Do you have a passion for Education and providing assistance within a hospital setting? Join our dynamic team at Big Bend Hospice as our next Clinical Hospital Liaison to drive our mission forward!
Vacancies: 3 Part-Time Positions/10-hour days/Weekends Only
Location: Must be local to Tallahassee, Florida.
Job Summary:
The Clinical Hospital Liaison is a critical role that responds to direct requests for assistance, referrals, and education within a hospital setting. The Hospital Liaison provides comprehensive support and direction to facility staff in delivering nursing services to patients and their families, coordinates case management of patient services and medical care, and works within an interdisciplinary care setting to assist and support patients and families through the dying process.
What you will do:
(Includes but, not limited to)
- Respond to direct requests for assistance, referrals, and education within assigned hospitals
- Utilize informal and impromptu opportunities to educate, support, and develop solution driven resolutions that support positive partnerships with hospital resources and contacts.
- Provide support and direction to facility staff in delivering nursing services to patients and families that may benefit from hospice services.
- Coordinate case management of patient services and medical care for those who may qualify for hospice services.
- Work in an interdisciplinary care setting to teach, assist, and support patients and families through the dying process.
- Participate with and provide feedback to the Team Manager and other department personnel in the development and implementation of plans for ongoing hospice focused education and outreach.
- Works closely with BBH staff and providers to coordinate admission of GIP patients to our inpatient units.
- Partners with hospital on discharge planning process including transportation, medications, DME, etc.
- Conducts daily visits to case managers within their assigned hospital to inquire about potential referrals or business opportunities.
- Participates in cross training with the professional relations liaisons in the field.
- Hosts quarterly lunch and learns with case managers at assigned hospitals.
- Utilizes the Customer Relationship Management (CRM)tool for documentation of efforts, contacts and outcomes.
- Other duties as assigned.
Education and Experience:
- Bachelor's degree in healthcare or related field.
- Current State of Florida or eligible Compact RN, LPN or MSW license required.
- Experience in hospice or palliative care preferred.
- Strong communication and interpersonal skills.
- Ability to work effectively in an interdisciplinary team setting.
- Compassionate and supportive approach to patient and family care.
- Ability to work assigned weekends and on-call shifts.
Required Knowledge, Skills and Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to effectively manage competing priorities.
- Ability to act with integrity, professionalism, and confidentiality.
- Proficient with Microsoft Office Suite or related software.
- Knowledge of fundraising skills.
- Ability to meet deadlines and work under pressure.
- Excellent people skills and ability to work effectively with providers, clinicians and others within the healthcare setting.
- Function as part of a team member while working independently.
- Availability to work nights and weekends as required.
We Got the Perks:
- Annual PTO accrual
- Medical, dental, vision, STD, LTD, FSA, EAP, life insurance, and supplemental life insurance
- 403B match after 1 year of employment
- Employee recognition programs and discounts
- PSLF (Public Service Loan Forgiveness) eligibility for most roles
Why Big Bend Hospice?
Hospice work is not a job – it’s a calling.
Caring for patients and their families at the end of life requires exceptional people with the spirit and commitment to providing compassionate care.
Big Bend Hospice has been the “Hometown Hospice” in the Florida Big Bend area since 1983. Our non-profit's mission is to “inspire hope by positively impacting the way our community experiences serious illness or grief one family at a time.”
Big Bend Hospice strives to be the employer of choice and is committed to providing the education, tools, and work environment to allow employees to perform at their best. For more information about Big Bend Hospice, visit bigbendhospice.org or us on Instagram, TikTok, and Facebook.
Our Culture
Our culture is cultivated using the following values:
- Integrity - We demonstrate integrity in everything we do
- Accountability - We hold ourselves accountable to the highest standards
- Respect - We respect our patients and the families we serve, and we respect one another
- Stewards - We are good stewards of our resources
- Innovation - We strive for increased knowledge and explore innovative ways to fulfill our mission
- Excellence - We are committed to excellence and helping each employee reach their highest potential
Join a Team that inspires hope!
Big Bend Hospice is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. We celebrate diversity without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
Salary : $78,000
