What are the responsibilities and job description for the Restaurant Team Member - Server position at BIG BOY RESTAURANT GROUP LLC?
Job Responsibilities
Responsibilities include:
Key Performance Indicators:
- Provide exceptional customer service by greeting guests warmly, taking orders accurately, and serving food and drinks promptly.
- Maintain a thorough knowledge of menu items, ingredients, and preparation methods to ensure accurate ordering and minimize errors.
- Prepare beverages, salads, and desserts according to specifications while adhering to recipe and portion control guidelines to maintain high-quality food presentation and manage costs effectively.
- Ensure perfect menu execution of each item ordered by double-checking orders before serving.
- Maintain a clean and organized workspace, adhering to safety and sanitation standards set by the restaurant to prevent accidents and maintain high-quality food.
- Adhere to uniform standards at all times to present a professional image to customers.
Responsibilities include:
Key Performance Indicators:
- Guest satisfaction ratings
- Sales growth
- Service speed and efficiency
- Menu knowledge and accuracy
