What are the responsibilities and job description for the Parts/Service Customer Service Specialist position at Big Boys Toys LLC?
Job Description
Job Description
Salary :
Parts and Service Customer Service Specialist
Big Boys Toys is a family-owned company with locations in CT and NH. We have over 25 years of selling and supporting the various lines of equipment we sell. Our equipment is used by consumers, commercial landscapers, farms and construction companies. We pride ourselves on our commitment to the community and being a reliable source for quality equipment as well as parts and service after the sale. Our team is an extension of our family. We pursue excellence in our market so that all of the members of our team can benefit from that success. Similarly, we ask that our employees commitment to our standards and goals so that we may continue our success into the future.
Key traits :
- Begin each workday with a positive attitude
- Commitment to exceed customer expectations
- Adaptability - Adapt to changes in the work environment including technology
- Manage competing demands
- Work to develop a sense of team across all departments
- Communicate clearly and effectively with customers as well as coworkers.
Duties required :
This is a frontline customer facing position providing support to our parts and service customers.
Parts duties would include :
Service responsibilities would include :
Work with other members of the team to ensure all necessary tasks are completed to run a successful dealership.
Standard benefit package offers retirement plan eligibility, health and life insurance and standard PTO package. Job will require lifting heavy boxes or parts on a regular basis.
