Demo

Program Specialist

Big Brothers Big Sisters of Central NM, Inc.
Albuquerque, NM Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/14/2025

Help Shape the Future of New Mexico - Join the #1 Mentoring Organization in the State!

Are you passionate about empowering young people and making a lasting difference in your community? Big Brothers Big Sisters of Central New Mexico is seeking a Program Specialist to join our team and help us inspire, mentor, and transform the lives of youth across the state. If you're ready to be part of something truly meaningful, this is your opportunity to contribute to a cause that will change the trajectory of a child's life.

At Big Brothers Big Sisters, you'll play a vital role in matching kids with caring, dedicated mentors who will guide them toward brighter futures. As part of our team, you'll help foster lasting connections that inspire hope, build confidence, and unlock the potential in young people.

Why Work with Us?

  • Competitive Salary : $15.00 - $18.00 / hour
  • Comprehensive Benefits : Health, dental, and vision insurance | 401(k) matching (up to 3%) | Generous PTO program
  • Make an Impact : Your work will directly influence the lives of children and families, helping to shape the future of our communities.
  • Supportive Environment : Join a passionate team of professionals dedicated to making a real difference in the lives of youth.
  • Professional Development : Opportunities for growth, learning, and advancing your career in the nonprofit sector.

What You'll Do :

As a Program Specialist, you'll be on the front lines of growing and supporting our programs. Your efforts will help expand our reach, support volunteers and children, and ensure the success of our mentoring relationships.

  • Volunteer & Youth Recruitment
  • Promote the Big Brothers Big Sisters Mission : Represent our organization at community events, outreach activities, and presentations to inspire new volunteers and engage potential partners.
  • Drive Enrollment : Help us meet our ambitious recruitment goals by marketing the program to diverse communities and identifying new leads, partners, and volunteers.
  • 2. Match Enrollment

  • Conduct Enrollment Processes : Facilitate the enrollment of volunteers and children by guiding them through interviews, orientations, assessments, and training to ensure a seamless onboarding experience.
  • Prioritize Child Safety : Apply child safety policies and risk management protocols at every stage of the enrollment process to protect the children and families we serve.
  • Remove Barriers : Work proactively to address any obstacles that may delay or prevent successful enrollment.
  • 3. Match Support & Retention

  • Foster Strong, Lasting Relationships : Monitor the progress of mentor-mentee matches, addressing any issues early on to ensure the safety and success of each relationship.
  • Promote Ongoing Engagement : Plan and implement activities and events that keep volunteers engaged and connected with the children they mentor.
  • Utilize Feedback : Use surveys and regular check-ins to assess the effectiveness of matches and ensure positive outcomes for both mentors and mentees.
  • Support Successful Matches : Collaborate with your team to ensure that every match we make is a match that is sustained and successful.
  • 4. Billing & Documentation

  • Track Engagement Hours : Maintain accurate records of match engagement hours and ensure all data is documented in our agency systems in accordance with standards.
  • Meet Goals : Ensure that you meet the required individual goals for billable match engagement hours.
  • Requirements

    What You Bring :

  • Passion for Youth Development : You have a deep commitment to helping children succeed and are excited to be part of a program that transforms lives.
  • Strong Communication Skills : Whether it's speaking to a group or writing an email, you're an effective communicator who can engage a wide range of people with diverse backgrounds.
  • Time Management & Organization : You can juggle multiple priorities and meet deadlines in a fast-paced environment.
  • Problem-Solving Skills : You approach challenges with creativity and determination, always looking for solutions that move us closer to our mission.
  • Tech-Savvy : Proficient in Microsoft Office Suite and comfortable working with databases to track and document information.
  • Bilingual (Spanish / English) : A plus! We strongly encourage bilingual applicants to apply and support the diverse communities we serve.
  • Education & Experience :

  • Bachelor's Degree in social services, sociology, psychology, or related field preferred.
  • OR an Associate's Degree plus two years of relevant experience in social services, child development, or related field.
  • OR Four years of work experience in a related field, such as social work, counseling, or child development.
  • Experience in Relationship Building : You've worked with children, families, and community partners and understand the importance of building trust and fostering strong relationships.
  • Physical Requirements :

  • Routine office environment with occasional travel to local communities for outreach, home visits, and other activities.
  • Must be able to sit at a desk and work on a computer for extended periods.
  • Ability to lift 15 lbs.
  • Must have a valid driver's license, reliable vehicle, and meet state-required insurance minimums.
  • Ready to Empower the Next Generation?

    This is more than just a job; it's an opportunity to make a real difference in the lives of children and families. If you're ready to use your skills, passion, and drive to create lasting change in your community, we want to hear from you! Apply now to join the Big Brothers Big Sisters of Central New Mexico team and help us shape the future.

    Salary Description

    15-$18 / hour DOE

    Salary : $15 - $18

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