What are the responsibilities and job description for the Program Director position at Big Brothers Big Sisters of Mid-Maine?
Job Description
The responsibility of the Program Director is the overall success of Big Brothers Big Sisters of Mid-Maine’s (BBBSMM) mentoring programs. This position will be responsible for supervision of BBBSMM’s Program Managers, in addition to creating and sustaining Community and Site based matches throughout their assigned service area. This position is responsible for providing high-level customer service, focused on child safety and volunteer options, from inquiry and recruitment to match closure and reengagement. This position also supports agency fundraising efforts within the service area.
Essential Functions
- Oversight and management of matches in Penobscot County, as well as supplemental support of matches within the greater agency service area.
- Provide leadership, working in conjunction fundraising and executive leadership, for special events and fundraising within the service area.
- Ensure volunteers and children are appropriately enrolled and matched while executing a high degree of independent judgment and analysis utilizing BBBS standards and practices.
- Ensure safety, positive impacts for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers by providing professional match support.
- Recruit, screen, train and enroll participants in BBBSMM mentoring programs
- Engage stakeholders in agency events, fundraising and promotion
- Further the JEDI initiatives of BBBSA
- Supervision of BBBSMM’s Program Managers in all essential functions of their positions
- Conduct monthly quality assurance reviews, quarterly goal assessment, and annual performance evaluation of Program Managers
- Oversight of Program Managers work schedule and PTO
- Other duties as assigned.
Qualifications
The successful candidate will be able to demonstrate an ability to recruit volunteers and youth participants, provide professional support, and manage multiple program priorities. The Senior Program Manager will be able to provide coaching, support and ongoing supervision to BBBSMM’s Program Managers. This position requires someone who is detail oriented, able to manager multiple programs/projects simultaneously and is comfortable communicating with individuals of all ages.The ideal candidate will demonstrate the following qualities:
- Enthusiasm and passion for the BBBS Mission
- Detail oriented, highly organized, self-motivated and professional
- Proficiency with databases, MS Office, Google Suite preferred
- Creative, positive, goal-oriented, and willing to learn.
- Ability to utilize technology to analyze, synthesize, and report data to ensure quality services and measurable outcomes.
- Ability to listen and provide unbiased support and feedback to program participants.
- Comfortable communicating to large groups or individual meetings, in writing, and on the phone.
- Self-motivated and driven.
Job Type
Full time, salary, exempt
Schedule
- Monday - Friday, forty hours per week, as determined by schedule and responsibilities, regular travel to school sites during the school year.
- Occasional travel to agency satellite locations (offices and sites), events and partnership development meetings required.
Experience/Education
- 1-3 years of experience in a youth serving or volunteer management role
- Bachelor’s degree in social services or human resources (or related) field
Skills/Knowledge
- Excellent verbal/written communications.
- Ability to form and sustain appropriate child, adult volunteer-based relationships based on positive youth development and volunteer satisfaction
- Ability to effectively assess and execute the following relational support skills: guiding, supporting, confronting, advising and/or negotiating
- Excellent time and detail management skills, ability to adapt to shifting priorities
- Effective interviewing skills, ability to collect meaningful data and draw conclusions
- Experience with Google Suite, Word, Excel and PowerPoint & database management.
License/Certification
Valid driver's license required
Work Location
Hybrid remote
Job Type: Full-time
Pay: $49,000.00 - $54,000.00 per year
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Camden, ME 04843
Salary : $49,000 - $54,000