CEO of Big Brothers Big Sisters of the Tennessee Valley

Job Summary
The CEO of Big Brothers Big Sisters of the Tennessee Valley provides strategic leadership, inspires and engages staff, volunteers, the board of directors, media, and the community to take action in creating long-term positive outcomes on the children and communities we serve. Directs fundraising and communications activities.

Essential Duties and Responsibilities

Business Planning and Execution- Develops and drives the business plan of the organization within the context of the nationwide strategic direction; drives a collaborative process with the Board of Directors and BBBSTV staff. Uses performance metrics and quality indicators to guide operational decision-making.

Board Development- Cultivates a strong & diverse Board of Directors willing to lead and contribute to the fund development success of the organization. Works to assure independent governance oversight and performance accountability of the board and the CEO. Recruits quality board members who will serve with integrity.

Talent Management –Attracts, retains, develops and leverages staff talent. Creates an environment where staff is engaged and performing at high levels. Institutes and utilizes an effective performance management system for all employees that include annual goal setting and evaluation. Ensures that staff receive BBBS agency trainings that make them certified for their positions.

Financial Management – Develops budgets & plans that maximize the financial strength of the agency without adversely affecting other criteria of success (e.g., customer satisfaction, quality of service). Manages the agency financial accounts through QuickBooks. Ensures the agency is protected with the appropriate amount of liability insurance.

Fund Development – Pro-actively ensures that the organization develops strong long-term relationships with large scale individual, foundation and corporate donors/funders. Personally, builds and maintains key relationships to ensure fund development strategy is achieved. Collaborates with the Events & Corporate Relations Specialist to write grants & maximize income.

JOB DESCRIPTION

Program Impact – Ensures that comprehensive marketing strategies are developed to attract, engage and mobilize significant numbers of volunteer mentors. Ensures programmatic excellence and maximum program impact is achieved by following the Big Brothers Big Sisters of America national standards are adopted and implemented while making child safety a priority.

Ambassador and Spokesperson – Represents Big Brothers Big Sisters at external partnership events and with the media. Positively influences partners, the media and public policies to generate volunteers, donors and other resources. Collaborates with the other CEO members of the BBBS Alabama State Association to further the mission & promote BBBS throughout the state. Maintains excellent relations with the staff of BBBS of America.

Leadership Competencies

Strategic and Visionary Leadership

• Thinks big picture, separating the critical from the routine. Develops vision and strategiesthat position the organization for growth. Provides focus for organization.

• Gains commitment from others to achieve the vision.

• Allocates and aligns resources to achieve strategy; forecasts and prepares for contingencies.

Trusted Influencer and Relationship Builder

• Invests in internal and external relationships that are sustainable over time and builds strongteams.

• Actively networks with potential strategic partners and individuals and coaches his/her teamto form partnerships and collaborations.

• Models and requires collaboration with others, taking time to build trust and explore mutualinterests. Builds commitment vs. compliance.

• Passes on to managers insights about potentially challenging dynamics in the organization; coaches managers around how to navigate difficult relationships and form effective relationships with others.

Ethics and Values

• Translates and operationalizes vision in a way that is grounded in the agency shared values.

• Acts in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of BBBS.

• Models openness, honesty, respect and accountability to colleagues, volunteers, donors and all others involved with BBBS.

• Provides a work environment that values diversity and inclusion among volunteers andemployees regardless of race, color, religion, gender, national origin, sexual orientation,marital status, age, veteran status or disability.

Enterprise and Systems Thinking

• Employs a broad perspective to balance priorities in a way that accomplishes the overallgoals of the agency.

• Demonstrates understanding of the financial and other drivers that influence agency success;uses this business acumen to influence others, create shared goals and drive initiatives.

• Reconciles tension between growth and stability; allocates resources in order to build andleverage multiple capabilities to capture funding opportunities.

• Thoughtfully reaches decisions and evaluates the impact of decisions on agency systems,processes and people.

Drive for Results and Performance

• Sets and executes high-performance targets through focus and drive toward a measurablestandard of excellence.

• Establishes systems and processes that hold managers/employees accountable for theiractions and results; motivates Board and staff to create a high performance culture.

• Shows resilience when targets are not met; develops action plans to address shortfalls;incorporates performance feedback from others and makes adjustments; can be counted onto ‘come back strong’ rather than lose drive.

• Focuses on migrating authority and decision making to the lowest possible levels to lead anefficient, action-oriented and learning culture; accepts the associated risks and mistakes inthe spirit of continuous learning.

Change Leadership

• Champions change initiatives undertaken by the agency by leading and energizing othersaround such strategies.

• Aligns all aspects of the organization (structure, process, culture, rewards, employees,volunteers) to achieve change goals.

• Introduces change at a pace that is grounded in the need to achieve strategic objectives.

• Identifies significant obstacles or resistance to change and works to resolve issues by pulling(influencing), rather than pushing others to change.

• Solicits input from employees about changes and addresses them.

Customer Focus

• Makes extra efforts to meet customer needs, surface underlying customer concerns andinterests and builds customer loyalty.

• Creates and maintains an organizational culture that defines “customers” broadly includingemployees, clients and volunteers. Treats all customers with respect and integrity.

• Utilizes the feedback from customer satisfaction surveys to inform planning and driveimprovements.

• Aligns systems and processes to ensure responsiveness and to anticipate customer needs.

Bachelor’s Degree in Finance, Public Relations, Business Management or a related field is required; Graduate level degree preferred.

Minimum of three (3) years experience in non-profit management, public relations, or a related field of work with proven results in building an organization and achieving results.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of principles, practices, and techniques of

• Strategic thinking, planning, and project/ process/systems management skills.

• Entrepreneurial approach to the use of scarce resources.

• Knows how to manage simultaneously for short, mid and long term results.

• Ability to provide strategic and visionary leadership

• Proven interpersonal and team building skills.

• Board development.

• Fund development.

• Ability to lead complex, multi-component projects to successful outcomes.

• Ability to negotiate and influence effectively in high impact situations with stakeholders at alllevels.

• Ability to effectively motivate, develop and manage the work of others in a dynamic, complex andfast-paced work environment.

• Ability to multi-task several assignments simultaneously.

• Ability to make effective public presentations and represent the BBBSA with other professionalsand organizations.

• Ability to communicate effectively both orally and in writing.

• Ability to travel within and outside of the state at least four (4) times per year for conferences andmeetings.

• Working knowledge of MS Outlook, Word, Excel, PowerPoint and Quickbooks.

WORKING ENVIRONMENT

Work is usually performed in an office setting; however, work is occasionally performed outside in a variety of weather conditions.

PHYSICAL DEMANDS

Work is usually sedentary with occasional walking; climbing of stairs if elevators are not available, reaching, bending, stooping, lifting, and carrying objects under 25 pounds or minimal physical activities. Work requires the ability to sit for extended periods of time to operate a personal computer and to perceive and/or discriminate colors, sounds, depth and texture.

Equal Employment Opportunity

BBBS provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $55,000 - $65,000