What are the responsibilities and job description for the St George Donation Center Attendant position at Big Brothers Big Sisters of Utah?
Job description
Position Summary:
This position is responsible for speaking with prospective donors for the purpose of securing the donation of used clothing and small household items. This person will project a positive and professional image while interacting with clientele via telephone or in person.
This position is vital to the progress and success of the Big Brothers Big Sisters Donation Center. This is the starting point by which we achieve our goals and contribute to the overall mission of Big Brothers Big Sisters.
Responsibilities:
- Utilize computer software provided as well as other necessary items to answer donor questions.
- Handle customer service issues when they arise.
- Interact with drivers as necessary in person and by phone.
- Seek out and schedule pick-ups from garage sales and clothing drives.
- Communicate in a professional and courteous manner to customers and to donation center, agency staff and Savers store personnel.
- Greet donors and help to unload vehicles.
Minimum Qualifications:
- Excellent written, verbal, and interpersonal communication skills.
- Ability to work well with other staff members in a busy atmosphere.
- Ability to follow specific guidelines and strategies necessary to achieve goals.
- Ability to lift 75 lbs – when unloading a customer’s items
- Excellent customer service skills.
- Excellent telephone etiquette.
- Flexible in regards to scheduling.
Compensation, Perks & Benefits (Full-time 30 hours ):
- $16.00 per hour DOE
- Pay rates evaluated twice per year for possible raises
- Medical
- Dental
- Vision
- Flexible Spending Account
- Life Insurance
- 401K
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift Tuesday-Saturday
Work Location: In person
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $16