What are the responsibilities and job description for the Program Coordinator, Polk/Rutherford County position at Big Brothers Big Sisters of Western North Carolina?
Program Coordinator, Polk/Rutherford County
Job Description
Description: Part-time, 20 hours per week, starting at $18 per hour. Must live in the local area and be able to support the program in Polk/Rutherford County with additional travel required at times.
Under the supervision of the CEO and the VP of Programs, and in conjunction with other staff, the Program Coordinator proactively performs the leadership role in the program team approach in the areas of enrollment, matching, and match support. Travel and work in the local area is required. Proficiency in Google Suite required; a plus if experience with database data entry, interviewing skills, and writing assessments.
Qualifications: Bachelor’s Degree in social work or related human services field. Experience in related field is desired, but not required. Ability to travel within service area and to work flexible hours, including occasional evenings and weekends, is required.
Benefits: phone stipend, mileage reimbursement, computer for work, family friendly work environment.
Responsibilities:
Advocacy
- Proactively perform volunteer recruitment through public speaking, public relations and community outreach to meet annual service goals.
- Proactively perform child enrollment through public speaking, public relations and community outreach to meet annual service goals.
- Proactively serve as an advocate for the Agency and the local office in the community.
- Communicate regularly with the Advisory Council and attend their meetings.
- Work with the Council to plan fundraising events, handle logistics, solicit sponsors, etc.
Enrollment & Matching Process
- Perform volunteer orientation, enrollment and training according to Agency Standards.
- Perform client inquiries and enrollment according to Agency standards.
- Document the Little’s needed areas of positive youth development.
- Write the Youth Outcome Development Plan (YODP)
- Implement the approved matching procedures of volunteers and clients and the completion of the Match Contract by the parent, child and volunteer.
Match Support Process
- Manage a caseload of 25-35 matches by building positive relationships with parents/guardians, youth, and mentors.
- Conduct match support conversations via phone and in-person. Meet monthly deadlines and standards for high quality documentation.
- Conduct surveys with mentors and youth as outlined by National Standards.
- Update the Youth Outcome Development Plans annually and conduct surveys annually.
- Coordinate and attend agency events and match group activities.
Program Development
- Serve as a liaison between the Agency, the community and other social service agencies for the purpose of recruitment, public relations, maintaining or expanding a referral network or in creating collaborative approaches.
- Maintain and improve professional skills by remaining informed of developments in the social services field.
- Budget local grant funds to plan enrichment activities for matches.
- Perform extra duties as requested by the supervisor.
Please submit a cover letter and resume to be considered for the position.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 20 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- Choose your own hours
- Weekends as needed
Work Location: In person
Salary : $18