What are the responsibilities and job description for the Service Advisor position at Big D Marine?
**Overview:** We are seeking a dedicated Service Advisor to join our team. The ideal candidate will have a strong background in auto service management and possess excellent customer service skills. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, we want to hear from you. **Duties:** - Greet customers and assist them with their service needs - Schedule service appointments and follow up with customers on the status of their vehicles - Communicate with technicians to ensure timely completion of repairs - Provide accurate estimates for repairs and services - Upsell additional services based on customer needs - Maintain customer satisfaction by addressing any concerns or issues promptly **Experience:** - Previous experience in auto service management or related field - Knowledge of vehicle maintenance and repair processes - Familiarity with dealership operations and auto body repair - Experience in automotive sales or diesel engine repair is a plus - Proficiency in auto estimating and working with service technicians - Strong communication and interpersonal skills for effective customer interaction - Ability to upsell services while maintaining customer trust This position offers competitive pay, opportunities for career growth, and a dynamic work environment. If you meet the requirements and are passionate about providing exceptional service in the automotive industry, we encourage you to apply.
Job Type: Full-time
Pay: $31,200.00 - $40,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Rotating weekends
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $31,200 - $40,000