What are the responsibilities and job description for the Assistant Manager position at Big Deal Outlets?
Description
This is a full-time position
Overview
The assistant manager runs the front end of the store and is responsible for maintaining a professional environment for the employees and customers.
Main Responsibilities
- Help your employees be professional
- Teach them to handle conflict with customers
- Implement Cashier processes
- Employee appearance
- Schedule Cashiers and Front-End Team Leads
- Manage Till Counts and Discrepancies
- Train Cashiers- Front end Team Leads
- Hiring Cashiers
- Fixing Cashier mistakes or issues
- Project Management for Cashiers
- Conflict Management
Requirements
- Schooling: High School Diploma
- Leadership skills: Effectively manage and motivate a team of retail associates.
- Customer service focus: Provide exceptional customer service, address complaints, and resolve issues.
- Inventory control: Manage stock levels, monitor product availability, and ensure proper inventory procedures.
- Sales generation: Drive sales through strategic initiatives and team motivation.
- Communication skills: Clearly communicate with staff, customers, and other managers.
- Problem-solving abilities: Identify and resolve issues related to operations, customer concerns, and staff conflicts.
- Organizational skills: Effectively manage schedules, prioritize tasks, and maintain a clean and organized store.
- Training and development: Train new employees on company policies and procedures.
- Basic math skills: Analyze sales data, calculate inventory levels, and manage budgets.
- Retail experience: Prior experience working in a retail environment, ideally with some management responsibilities
