Demo

Assistant Water Park Manager

Big Horn Resort/ Reef Water Park
Billings, MT Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/20/2025

Job Overview
We are seeking a dedicated and enthusiastic Assistant Water Park Manager to oversee the daily operations of our park. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest experiences. This role involves managing staff, ensuring safety protocols are followed, and enhancing the overall enjoyment of visitors. The Assistant Water Park Manager will play a crucial role in maintaining a welcoming environment while promoting recreational activities for all ages.

Duties

  • Supervise and train park staff, ensuring high standards of guest services and hospitality.
  • Manage cash handling processes, including ticket sales and food service transactions.
  • Address guest inquiries and resolve conflicts effectively to maintain customer satisfaction.
  • Organize and oversee events, activities, and programs within the park.
  • Ensure compliance with safety regulations, including lifeguard supervision when applicable.
  • Collaborate with local organizations to enhance community engagement and promote park initiatives.
  • Conduct regular inspections of park facilities to ensure cleanliness and safety standards are met.
  • Provide public speaking presentations during events to engage visitors and promote park offerings.

Requirements

  • Proven experience in guest services or customer service roles; hospitality experience is a plus.
  • Computer skills including- Word, Excel, Power Point, Outlook, etc...
  • Strong conflict management skills with the ability to handle challenging situations gracefully.
  • Background in theater or public speaking is advantageous for engaging with guests effectively.
  • Experience working with children in recreational settings is preferred.
  • Familiarity with food service operations is beneficial for managing on-site dining options.
  • Lifeguard certification is a plus but not mandatory; willingness to obtain certification if required.
  • Excellent communication skills, both verbal and written, with a focus on teamwork and collaboration.
  • Social Media is an important part of this position, must have skills with creating posts, interacting with our followers and creating a connection with our audience.
  • Ability to work flexible hours, including weekends and holidays as needed.

Join our team as a n Assistant Water Park Manager and contribute to creating memorable experiences for our guests while fostering a safe and enjoyable environment!

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 4 hour shift
  • Day shift
  • Evening shift
  • Every weekend
  • Monday to Friday

Experience:

  • Supervising: 1 year (Required)
  • Working with high schoolers: 1 year (Preferred)

License/Certification:

  • Lifeguard Training (Preferred)
  • Food Handler Certification (Preferred)

Shift availability:

  • Night Shift (Required)
  • Day Shift (Required)

Ability to Commute:

  • Billings, MT 59102 (Required)

Work Location: In person

Salary : $16 - $19

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