What are the responsibilities and job description for the Lead Appliance Service Technician position at Big Lake Appliance Service?
Benefits:
- Bonus based on performance
- Company car
- Competitive salary
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- 401(k) matching
- Opportunity for advancement
- Relocation bonus
You are much more than a number here.
At Big Lake Appliance Service, we know your name, your goals, and we’re committed to your success. Our focus is on creating a supportive, family-first environment where you’re more than just an employee—you’re a valued part of our team’s growth.
At Big Lake Appliance Service, we know your name, your goals, and we’re committed to your success. Our focus is on creating a supportive, family-first environment where you’re more than just an employee—you’re a valued part of our team’s growth.
About Us:
Big Lake Appliance Service is a locally-owned, award-winning appliance repair company known for quality, integrity, and professionalism. We were named the Most Professional Service Company of 2025 by the United Appliance Servicers Association, after finishing as runner-up in 2024.
Big Lake Appliance Service is a locally-owned, award-winning appliance repair company known for quality, integrity, and professionalism. We were named the Most Professional Service Company of 2025 by the United Appliance Servicers Association, after finishing as runner-up in 2024.
We are an authorized servicer for high-end brands such as Sub-Zero, Bosch, Viking, and many others. We pride ourselves on delivering top-notch service, and with less than 10% of our work being warranty-related, our technicians enjoy a high volume of customer-paid jobs, rewarding both your skills and efforts.
Position Summary:
We’re looking for an experienced and motivated Lead Appliance Repair Technician to join our growing team. If you're skilled—especially in sealed system repairs—and ready for a leadership role with a company that values you, this could be the perfect fit.
We’re looking for an experienced and motivated Lead Appliance Repair Technician to join our growing team. If you're skilled—especially in sealed system repairs—and ready for a leadership role with a company that values you, this could be the perfect fit.
Key Responsibilities:
- Diagnose and repair a variety of residential appliances, with a focus on premium brands.
- Perform sealed system repairs, including compressors, evaporators, and refrigerant work.
- Lead and mentor other technicians, ensuring quality and adherence to company standards.
- Provide professional, friendly customer service.
- Keep accurate records of service work and follow all safety protocols.
Requirements:
-
Minimum 3 years of appliance repair experience, with a focus on sealed systems.
- EPA certification required.
- Experience with high-end appliance brands is a plus.
- Strong communication and diagnostic skills.
- Valid driver’s license and clean driving record.
Compensation & Benefits:
-
Hourly base pay commission.
-
Experienced techs typically earn $75,000–$100,000 annually.
- Company-provided vehicle, tools, and uniform.
-
Technicians start and end most days from home.
-
Healthcare reimbursement.
-
Fully funded Health Savings Account (HSA).
-
Retirement plan with company matching.
-
Relocation assistance available for the ideal candidate.
-
No restrictive job contracts or non-competes.
We believe in trust and transparency, not fine print.
-
Supportive, family-oriented culture with room for career growth.
- Less than 10% of work is warranty-related, meaning more customer-paid jobs, more earning potential, and more job satisfaction.
Flexible work from home options available.
Salary : $75,000 - $100,000