What are the responsibilities and job description for the Host position at Big Mike's Steakhouse, Auburn?
**Job Overview:**
We are currently looking for a dedicated Host to join our team. The ideal candidate will have a strong background in hospitality, guest services, and customer service. As a Host, you will be responsible for creating a welcoming atmosphere for our guests and ensuring their overall satisfaction during their visit.
**Duties:**
- Warmly greet and seat guests in a friendly and efficient manner
- Manage reservations and maintain an organized seating plan
- Assist guests with menu selections and provide recommendations as needed
- Communicate effectively with kitchen staff and servers to ensure smooth service flow
- Address guest inquiries and resolve any issues promptly and professionally
- Utilize POS systems to process orders and payments accurately
- Maintain cleanliness and organization of the dining area to uphold our standards
- Collaborate with team members to deliver exceptional hospitality and customer service
**Requirements:**
- Strong communication skills with the ability to interact courteously with guests
- Proficiency in phone etiquette, as well as knowledge of hotel or restaurant operations
- A customer-centric approach with a passion for delivering excellent guest relations
- Ability to work under pressure in a fast-paced environment and handle multiple tasks efficiently
Join our team where you can showcase your passion for providing outstanding customer service and contribute to creating memorable experiences for our guests. If you are enthusiastic about hospitality, possess excellent communication skills, and thrive in a dynamic environment, we invite you to apply now to be part of our dedicated team.
Job Types: Full-time, Part-time
Pay: From $8.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $8