Scorpion Bar Patriot Place - Cocktail/Bottle Server

As a Cocktail and/or Bottle Server, a typical day might include the following:

As guests are arriving in our venues you are greeting them with a welcoming smile and are able to provide them with fast, friendly beverage service
Accurately taking the guests drink order, communicate this to the bartender and assist with preparation of drinks before presenting to guests
Monitoring guest consumption of alcohol and intervene when needed according to all necessary guidelines
Promoting Big Night Entertainment Group Restaurants and Venues in a positive and professional manner
Working well with others as you will be working with other cocktail servers, bartenders, bar backs, and management
Remembering guest’s names and utilize them when appropriate
Building guest loyalty
Resolving service problems with empathy and according to guidelines
Maintaining a clean and stocked work area
Other duties to be assigned based on venues requirements

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

Minimum 1 year bottle or cocktail/bottle serving experience in a high-volume, upscale food and beverage and/or club environment required
Must have evening and full weekend availability
TIPS certification a plus
You present a neat and professional appearance
You are able to communicate effectively and accurately with customers, the public and co-workers
You are able to demonstrate teamwork with other staff members
You are able to accurately count money and provide necessary change
You have flexibility with schedule which includes nights, weekends and holidays
You are able to work on your feet for extended periods of time
You are able to lift up to 30 lbs

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
Non-typical office hours will be customary including evenings, weekends, and holidays

Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as The Grand, Big Night Live and Empire. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe TOP place to work.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.

Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.

Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.