What are the responsibilities and job description for the Cashier (English/Spanish Bilingual) position at BIG O TIRES - GRAND ISLAND (DIERS)/KEARNEY?
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!
POSITION SUMMARY
As an Automotive Cashier for Big O Tires, you will receives payments from customers getting their vehicles maintained or repaired, or buying parts or fluids specific to certain vehicles. These cashiers sometimes also act as the front desk receptionist and answer telephones.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Explain vehicle service recommendations to customers
- Responsible for oversight of clients' keys
- Print out or write up estimates and invoices, and accept payment for the work once finished
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
QUALIFICATIONS
- 17 years of age (with parental consent) or older
- Availability to work holidays, weekends, and after regular business hours as needed
- Exceptional communication and verbal skills
- Reliable transportation to work
- Ability to learn new concepts and use technical materials
- Ability to consistently operate a computer
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
