What are the responsibilities and job description for the Customer Service Representative Salesman position at Big O Tires?
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!
POSITION SUMMARY
As an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Build customer satisfaction and loyalty by providing the best guest experience
Achieve a thorough knowledge of all products, services, warranties and maintenance issues
Keep up to date through training and vendor publications
Adhere to the Big O Tire policies and procedures
Assist other sales or service associates as needed in an effort to exceed our customers' expectations
Help maintain the appearance and cleanliness of the building and perimeter areas
Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
Maintain showroom merchandise
Follow all safety practices as outlined in policy and procedures
Sales of tires and service-related needs
QUALIFICATIONS
Strong auto service & tire sales knowledge
Good leadership abilities and team building
Excellent customer service and communication skills
Strong organizational skills
Proficient at preventive maintenance sales
Maintain professional appearance at all times
Have problem solving abilities and be a self-starter
Multi-tasking abilities
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.
