What are the responsibilities and job description for the Manager – Automotive Service position at Big O Tires?
The job duties of the Automotive Service Manager include:
- manage and direct all service department activities of a Big O Tires retail store engaged in selling tires and related automotive parts and mechanical services.
- develop and direct a team of general service technicians who exemplify the highest level of quality and customer service.
- ensure compliance to all company policies and procedures for automotive services.
- explain service recommendations and options to customers.
- supervise repair and maintenance quality.
- pitch in when there is a staffing shortage.
- assess the skills and abilities of applicants for auto repair positions.
