What are the responsibilities and job description for the General Manager I position at Big Sandy Superstore?
General Manager I
At Big Sandy Superstore, our success is based primarily on the quality of the people we hire and their commitment to delivering the Superstore Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity. Big Sandy Superstore is employee-owned and service oriented. Come join one of the fastest growing, Top 100 Home Furnishings Retailers in the industry!
Reports to: Regional Manager
We have a great benefits package consisting of:
- ESOP - Employee Stock Ownership Program
- Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
- Dental Insurance - Affordable dental insurance with NO waiting period.
- Vision Insurance - Quality vision coverage for very little cost.
- Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
- 401K Plan - All administrative fees are paid by the company.
- Paid Time Off - Competitive paid time off policies.
- Employee Discount - Generous employee discount on ALL merchandise
As a General Manager you will be required to lead by example selling to our customers as well as learn the ins and outs of the General Manager role. Your duties are (but are not limited to):
- Work a minimum of a 48 hour weekly retail schedule
- Achieve personal sales goal.
- Effectively and efficiently assist with managing the sales team and new hires
- Provide training and set goals for sales team
- Creating an extraordinary experience for our guests.
- Provide support to the store’s Management Team whenever needed and be able to fulfill their role and duties as necessary.
- Great communication with the store's Management Team in regard to individual and department performance.
- Morning and afternoon huddle meetings with an agenda designed to motivate, inform, and educate sales professionals, as well as the management team, on sales related information.
- Focus on driving sales including all steps of the sales process.
- Ability to coach a sales professional in a one‐on‐one setting in regards to improvement of the sales process.
- Shadowing sales professionals to ensure the sales process is being followed.
- Ability to recognize sales professional’s weaknesses during the actual sales interaction and coach them to improve upon any weaknesses.
- Ability to “debrief” a sales professional immediately after a sales interaction in a way that recognizes the things they did well and the areas they need to improve upon.
- Ability to set individual goals for sales professionals based on store goals.
- Constant communication with sales professionals as to where they’re tracking in relation to their goals.
- A great passion for working with others and seeing individuals, as well as team, success.
- Learn all roles and functions within the store and operations
- Work with the Corporate HR Department to build a great team and maintain full staffing levels within your location.
- Some travel will be required
- Learn to live in the numbers
Qualities we are looking for:
- High energy with an enthusiastic personality and overall great attitude towards the retail sales environment.
- Strong leader with a team first attitude that possesses a high level of commitment and work ethic.
- A reliable individual that holds themselves accountable that possesses the ability to hold others accountable.
- Someone that has the ability to multitask, communicate effectively with excellent time management skills.
- Willingness to accept a promotion at any location in the assigned region.
Education and Experience:
- High school diploma or equivalent combination of education and experience
- Previous demonstrated experience in a customer satisfaction environment preferred
- Previous retail management/supervisory experience.
Position Type
- Full-Time/Regular
- #BSSALES
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
