What are the responsibilities and job description for the Online Sales Chat Agent position at Big Sandy Superstore?
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishing Retailers! We are a one stop shop carrying the very best in appliances, electronics, furniture, mattresses and home decor! We want YOU to join our Internet Sales team!
At Big Sandy Superstore, our success is based primarily on the quality of people on our team and their commitment to delivering the Superstore Retail Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity.
We are looking for sales driven individuals who are unique and interested in pursuing an extraordinary career as an Online Sales Chat Agent, specializing in Furniture and Bedding.
We employ the most talented individuals who have a passion for assisting our guests in turning their house into a home. Our customers work with the best of the best sales associates!
Presently, this position is located at our Corporate Office in Franklin Furnace, Ohio and will soon be relocating to our newly renovated Resource Center in downtown Ashland, Kentucky in early 2025.
Presently, this position is located at our Corporate Office in Franklin Furnace, Ohio and will soon be relocating to our newly renovated Resource Center in downtown Ashland, Kentucky in early 2025.
We have a great benefits package consisting of:
- ESOP - Employee Stock Ownership Program
- Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
- Dental Insurance - Affordable dental insurance with NO waiting period.
- Vision Insurance - Quality vision coverage for very little cost.
- Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
- 401K Plan - All administrative fees are paid by the company.
- Paid Time Off - Competitive paid time off policies.
- Employee Discount - Generous employee discount on ALL merchandise
- Competitive Hourly Rate
- Commission Paid Monthly
- Monthly Bonus Opportunities
General Skills:
- Excellent verbal and written communication
- Great listening ability with attention to detail
- High energy people person with a sales focus and experience in a customer satisfaction environment
- Available to work a retail schedule
- Prior experience using Windows-based computer programs
- Basic reading and comprehension skills
- Basic numerical reasoning skills
- Ability to complete paperwork in an accurate, neat and efficient manner
- 40 wpm minimum requirement
- Basic computer skills a must with prior experience with Excel and Google a plus
Physical Demands:
- Ability to sit, stand, walk, stoop, and reach regularly
- Ability to lift/carry up to 15 lbs
Required Experience
Education and Experience:
- High school diploma or equivalent combination of education and experience
- Previous demonstrated experience in a customer satisfaction or sales environment preferred
- Previous retail experience a plus but not required
Position Type
- Full-Time/Regular, sales, sales professional, internet sales, retail sales, appliance sales, furniture sales, bedding sales, commissioned sales
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