What are the responsibilities and job description for the Escape Room Host position at Big Screen Escapes / Klues Escape Room?
About Us:
Big Screen Escapes and Klues Escape Room are premier escape room experiences that offer immersive, interactive games for friends, families, and corporate teams. We are looking for energetic and customer-focused individuals to join our team as Game Hosts. If you love puzzles, enjoy interacting with people, and thrive in a fast-paced environment, this is the job for you!
Job Responsibilities:
- Provide top-notch customer service to guests before, during, and after their escape room experience.
- Monitor games in progress, ensuring an engaging and immersive experience.
- Give hints and clues when needed, keeping the game fun and challenging.
- Greet and check-in groups, explain game rules, and set the scene for their experience.
- Reset rooms quickly and accurately between games.
- Handle customer inquiries, bookings, and payments.
- Assist with day-to-day cleaning and general upkeep of the facility.
- Help troubleshoot game technology or prop malfunctions when needed.
- Maintain a positive and energetic attitude to enhance guest experiences.
Qualifications:
- Strong communication and interpersonal skills.
- Ability to think on your feet and problem-solve in real-time.
- Customer service experience is a plus but not required.
- Comfortable working in a fast-paced, entertainment-driven environment.
- Punctual, responsible, and detail-oriented.
- Availability on evenings, weekends, and holidays.
Why Join Us?
- Fun and dynamic work environment.
- Flexible scheduling.
- Opportunities for growth and advancement.
- Free escape room experiences for employees!
Ready to be part of the adventure? Apply today!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Ability to Commute:
- Stroudsburg, PA 18360 (Required)
Work Location: In person
Salary : $16 - $18