What are the responsibilities and job description for the Front Desk Associate position at Big Sky Oral & Facial Surgery?
JOB SCOPE
- Greet patients and establish positive rapport
- Coordinate patient intake and checkout
- Enter medical history into EMR
- Produce prescriptions per doctor’s order
- Enter patient insurance information, check insurance benefits
- Follow up with patients and insurance companies as needed
- Discuss after care instructions and answer questions related to post-operative care
- Post and collect payments
- Electronically send treatment letters to referring providers
- Collect and distribute mail and faxes daily
- Organize and present treatment plans to patients
- Schedule surgeries at the hospital
SKILLS AND KNOWLEDGE
- Positive attitude
- Attention to detail
- Computer/typing proficiency
- Strong communication skills (oral and written) with proven ability to manage priorities
- Team player
- Background in dental/medical coding is preferred but not required- will train the right candidate
- Familiarity with HIPAA standards for patient privacy
- Professional appearance
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person