Yard Logistics - Lake of the Ozarks

In keeping with the mission and values of Big Thunder Marine, and the pledge to maintain our presence as the premier watercraft dealer in Lake of the Ozarks, the Yard Logistics Coordinator supports this initiative by serving as the primary support staff to our sales and service departments. The YL will ensure the continued growth and success of our company by focusing on clear communication and efficiency of the sales and service teams’ workflow. At all times the YL work to enhance our customer service experience and create lasting relationships with our clients. 

Big Thunder has the following benefits programs available to eligible employees:

• 401(k) Savings Plan

• Bereavement Leave

• Health Insurance

• Holidays

• Jury Duty Leave

• Life Insurance

• Supplemental Life Insurance

• PTO Benefits

• Vision Care Insurance

• Witness Duty Leave

• Continuing Education

• Discounted equipment rentals

• Employee Purchase program

Essential Functions Statement(s)

•Work carefully at all times to ensure safety standards are met and enforced. Utilize Personal Protective Equipment (PPE) to prevent injury. Ensure all watercraft is properly clear and disconnected from electrical implements prior to pulling from service bay, water, or unloading from trailer

•Assist in maintaining and repair the equipment used to move and handle watercraft. Update maintenance logs and record all routine maintenance and repairs conducted on each piece of equipment

•Familiarize yourself with our inventory of new, used, brokered, and client owned watercraft and trailers on site. Be prepared to move watercraft as needed to ensure the service flow is efficient and smooth

•Conduct a review of client watercraft upon receipt. Take note of any damage (including cosmetic damage) or additional notable features to ensure any future client claims are accurate

•Maintain the cleanliness and general organization of the service shop and conduct repairs to facility as needed. Report major repairs to Logistics Coordinator.

•Responsibilities pertaining to Covered Docks, Storage, and Stored Watercraft: 

•          Facilitate monthly check of all watercraft 
•          Report any damage to watercraft or dock/lifts to Logistics Coordinator immediately. 
•          Properly cover and block all watercraft. Ensure boats are draining properly and water is not pooling on covers and drain plugs removed

•Assist Service Technicians with routine maintenance and repair upon request

•Additional duties and tasks as assigned by Logistics Coordinator.

Job Performance

Job Quality: Accuracy, thoroughness, competence. Demonstrates a quality standard that reflects the degree of excellence associated with Big Thunder Marine. Maintain databases and updating information as needed

Job Quantity: Productivity level, time management, ability to meet deadlines. The ability to produce an acceptable amount of work within the parameter of schedules and time limits.

Job Knowledge: Expertise and skill. Consistently maintains a high level of knowledge and/or technical skill for the position; can apply skills and knowledge to complete assignments and tasks with the utmost proficiency and competency.

Company Values

Teamwork: Continuously works in a selfless and collaborative manner with all staff. Communicates well and is accountable for actions.

Growth: Continuously strives to attain personal and professional growth through learning, development, and training opportunities. Shows initiative and is goal oriented.

Integrity: Consistently demonstrates honesty in words and actions. Is guided by strong moral principles and ethical behavior.

Fun: Always maintains a positive attitude. Is enjoyable to work with and understands the value of fun at work and for our customers. Is enthusiastic and conducts work in a manner that is customer oriented, understanding that ultimately, we sell fun through the goods and services we provide.

Skills & Abilities

Education: High School Diploma or GED is required, Post-secondary education is desired

Experience: 2-4 years’ marine sales and/or service experience preferred

Computer Skills: Basic computer skills required. 

Certifications & Licenses: Forklift Certification is a requirement (Big Thunder Marine will provide training) Must possess, or have the ability to obtain, a Class E drivers and MO boaters license

Work Environment

Typical office environment with moderate noise level when working indoors. Outdoor and marine environment may contain uneven and slippery surfaces. Noise level may increase substantially upon interaction with watercraft.

Big Thunder Marine has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

Big Thunder Marine is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.