What are the responsibilities and job description for the Host position at Big Whiskey's of Owensboro?
Benefits:
- Employee discounts
- Flexible schedule
- Free uniforms
Summary of Position:
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Duties and Responsibilities:
- Warmly and graciously greet all guests upon arrival
- When possible, open the front door for guests entering or leaving the restaurant
- When immediate seating is limited, record guest names and the number of people in their party
- Call out name and number of party when tables become available
- Provide guests with estimated waiting time
- Become familiar with and utilize waitlist and seating system (host software)
- Accommodate special seating requests for guests whenever possible
- Seat guests based on guest preferences and balancing of customer flow in service stations
- Help bus tables and help keep floors clean
- Keep hostess stand and closet clean and stocked
- Clean all windows in the foyer
- Stock bathrooms and make sure they stay clean with hourly bathroom checks
- Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness
- Relay messages to servers as needed
- Familiarize yourself with the menu and the ToGo process
- Bring ToGo orders to take out customers from the kitchen
- Thank guests as they leave and invite them to return
- Answer the phone with a smile and the correct greeting
Qualifications:
- No previous restaurant experience required
- Be able to work in a standing position for long periods of time (up to 5 hours)
- Be able to communicate clearly and effectively in the predominant language(s) of our guests
- Must have exceptional grooming habits
