Assistant Manager

General Summary

The assistant manager is responsible for assisting the general manager in overseeing store operations. This role requires strong leadership, organizational skills, and a passionfor delivering exceptional guest experience while maintaining operational efficiency and profitability.

Key Responsibilities:

1. Leadership and Team Management

· Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.

· Set performance expectations, provide regular feedback, and conduct performance evaluations.

· Foster a positive and inclusive work environment, promoting teamwork and high morale among employee's.

2. Operations Oversight:

· Develop and implement operational policies and procedures to ensure efficient restaurant functioning.

· Monitor inventory levels, order supplies, and manage vendor relationships.

· Oversee restaurant cleanliness, maintenance, and adherence to health and safety standards.

3. Customer Service Excellence:

· Ensure exceptional guest experience by consistently maintaining high service standards.

· Address customer inquiries, concerns, and complaints promptly and professionally.

· Encourage staff to provide attentive and friendly customer service.

4. Inventory and supply chain Management:

· Manage inventory levels and minimize waste to ensure adequate stock.

· Establish relationships with suppliers and negotiate favorable terms and prices.

5. Problem Solving and Conflict Resolutions:

· Address operational challenges and resolve conflicts among staff or with customers.

· Make quick and informed decisions to ensure smooth daily operations.

Required Skills/Abilities:

· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Excellent sales and customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Strong analytical and problem-solving skills.

· Strong supervisory and leadership skills.

· Ability to prioritize tasks and to delegate them when appropriate.

· Ability to function well in a high-paced and at times stressful environment.

· Proficient with Microsoft Office Suite or related software.

Education and Experience:

· At least two years related experience required.

· Multi-unit management or district management experience required.

· Strong knowledge of restaurant operations, including financial management, staffing, and customer service.

· Excellent leadership, communication, and interpersonal skills.

· Analytical and problem-solving abilities.

· Ability to travel within the district and work flexible hours.

Physical Requirements:

· Must be able to lift up to 15 pounds at times.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Paid time off
• Paid training

Shift:

• Day shift
• Morning shift

Application Question(s):

• Are you at least 21 years and older ?
• Are you authorized to work in the United States ?

Education:

• Associate (Preferred)

Experience:

• Assistant manager: 2 years (Preferred)
• Restaurant: 5 years (Preferred)
• Café: 1 year (Preferred)

Language:

• English fluently (Required)
• Spanish fluently (Preferred)
• Arabic fluently (Preferred)

Ability to Relocate:

• Frisco, TX 75034: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20