District Manager

Job Summary: You will be responsible for all day-to-day operations of up to 10 BigFoot Java sites.

District Manager Duties/Responsibilities:

• Oversee up to 10 BFJ successfully, increasing sales and hitting sales targets and labor targets.
• Provide leadership for the baristas/Store Managers through “being the example” and providing training as needed.
• Follow set building, health, and BFJ culture standards; always remaining compliant in all areas.
• Create a platform for involving and inspiring all employee to succeed in everything they do.
• Ensure that all your BFJ’s have the right people doing the right things in the right way to deliver a legendary experience for every customer.
• Oversee and be responsible for all the employees at your BFJ’s: overseeing and helping your managers with hiring, training, coaching and discipline, etc.
• Order change for all 10 locations and make sure they have money at all times.
• Pick up biweekly invoices and drop them off at the office.
• Balance all numbers
• Ensure your 10 BFJ’s are prepared to serve customers each day and that they meet all quality standards.
• Precents oneself in a professional manner, be in proper dress attire and wear the approved uniform.
• Maintain good business practices as outlined by upper management.
• Lead, inspire, and develop each member of the crew to achieve our mission:
• Continuous training of employees in drinks preparation and proper use of coffee equipment.
• Oversee and help your store managers to maintains and clean, well-stocked and orderly work environment.
• Coordinates with vendors and order supplies, as needed.
• Maintains updated records of daily, weekly, and monthly revenues and expenses.
• Primary responsibility is to model and meet all expectations of all positions under your supervision.
• Attending all monthly store meetings and monthly safety meetings.
• Communicate with your Operations Manager and assist in identifying and remedying problems deserving attention and store maintenance issues.
• Lead and attend all mandatory meetings.
• Know your resources and adhere to all company policies and procedures as laid out in the Employee Handbook.
• Enforces food safety regulations.
• Ensures a safe, secure, and legal work environment.
• Enforces local, state, and federal labor and employment laws.
• Communicates job and performance expectations in addition to delegation of job duties.
• Help handle customer complaints to resolve quality and customer service complaints.
• Available for on-call issues outside of normal scheduled shift hours.
• Working a rotating schedule to see all employees for training and to improve customer experiences.
• Monitor all rules and policies for compliance with all applicable laws and regulations.
• Keep all employee paperwork and files up to date and comply with all required employment laws and standards.
• Process payroll and new hire paperwork through Paychex Flex Semi-Monthly.
• Make sure money balances and change is ordered and the safe has the necessary amount of change.
• Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of building, equipment, signage, scheduling maintenance. Make sure the buildings/sites look good and do not need any repairs. Get bids to fix any major repairs. Schedule all outside vendors to ensure the property always looks nice. Make sure all equipment is working and in good condition.
• Respond to emergencies as needed.
• Ensure that all locations are open and operating 24/7 365 days a year.
• Handle all opening orders and set-up for new stores.
• Performs other related duties as assigned.

Qualifications:

• High School Diploma or GED
• Certified Food Protection Manager Certification (Can schedule and receive once hired)
• 5 years customer service experience required.
• 3 years of management experience required.
• Experience in JIT inventory management.
• Ability to manage and lead multiple locations.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays, along with a rotating schedule to ensure all employees are properly trained and proving speed and a legendary experience to each customer.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Ability to walk, bend, and stand for extended periods.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
• Ability to read and speak English proficiently.
• Strong ability to multi-task.
• Strong basic mathematical skills.
• Ability to problem solve quickly.
• Ability to follow directions.

Physical Requirements:

• Ability to stand for 8 hours or more per shift.
• Repetitive motions.
• Ability to bend, stoop or kneel as needed.
• Must be able to lift up to 30 pounds at times.
• Ability to stand/walk for long periods of time.
• Use of hand dexterity for writing, grabbing, pulling, twisting, shaking
• Cleaning and restocking work areas, emptying trash, and sanitizing equipment and utensils.
• Exposure to semi-loud noises due to proximity to operating roads, and drive thru lanes at stores along with equipment sounds.

Job and Benefit Information:

• 90-day probationary period.
• 90-day probationary review to go over your performance.
• Two-week training period at multiple locations.
• Full time salary position. Required to meet at least 45 hours a week.
• You will be required to attend occasional meetings at the corporate office. Pacific WA 98047
• Salary is based on experience and ranges from $67,000 to $75,000 per year.
• $300.00 Monthly gas allowance
• PTO accrued at .483 per hour.
• 401 (K) Eligibility after 90 days.
• Medical Eligibility after 90 days. (Employer 80/Employee 20)
• Paid holidays. Christmas, Thanksgiving and New Year’s.
• Your work week will be Monday-Friday unless you’re required to work on a weekend because of an emergency or you volunteer.
• Free Coffee Beverages