What are the responsibilities and job description for the Team Lead and Operations Specialist position at BIGGBY COFFEE?
About Us
BIGGBY COFFEE is a rapidly expanding coffee chain with a strong commitment to quality and customer satisfaction. Our goal is to provide an exceptional experience for every customer, every time.
Your Role
We are seeking a skilled leader to join our team as a Team Lead and Operations Specialist. In this role, you will be responsible for overseeing daily operations, managing staff, and driving business growth.
Key Responsibilities
- Develop and implement operational strategies to improve efficiency and productivity
- Lead and motivate a team of employees to achieve business objectives
- Manage inventory, supplies, and expenses to minimize waste and maximize profitability
- Foster a positive and inclusive work environment that encourages employee engagement and retention
Requirements
To succeed in this role, you will need:
- Proven leadership and management experience in the food and beverage industry
- Exceptional communication and interpersonal skills
- Ability to analyze data and make informed business decisions
- Strong problem-solving and conflict resolution skills
Our Culture
BIGGBY COFFEE is dedicated to creating a welcoming and supportive work environment that values diversity, equity, and inclusion. We offer a competitive salary and benefits package, including bonus eligibility, to attract and retain top talent.