Manager in Training

BIGGBY® COFFEE is a come-as-you-are, be-who-you-are type of place. Its where old friends gather & new friendships are made. If you love to have fun & connect with people, BIGGBY® is the place for you! Learn more about our brand at www.biggby.com.

Position: Barista & Assistant Manager (Manager in Training MIT)

Location: Store #854 Cadillac, MI

Pay: 15.00 per hour plus monthly phone stipend (Significant pay increase provided once all training is completed and employee is placed into Manager role)

Reporting Line: Owner/Manager

Overview of position:

This position is a manager in training with the expectation of being promoted to full store manager within 1 year. All leadership roles at this store work as a Barista and on the line. Raises are considered thru management discretion and as training milestones are completed with excellence. This person must be energetic, dedicated, & passionate, who value a drama free, respectful, fun & family-like environment where we put the staff & customers above all else and strive towards personal & professional growth as a leader. Benefits of working at BIGGBY® COFFEE: A Michigan-based coffee company where you'll learn how to craft specialty beverages. A leadership role where you'll have the chance to lead, develop, and mentor your own team, side by side with your owner.

Essential functions of the position:

This is a customer-oriented hands-on Barista working leadership position involving cash handling, making drinks, and management of people, COGS, budgets, and growing sales. Alignment and compliance of company core values is a must.

Responsibilities and Duties: Training will be approximately 6 months for all duties listed. All members of leadership are a working Barista.

· Fulfill role as a most experienced Barista

· Create weekly staff schedule

· ADP & Perco-O-Manager Systems: Manage Payroll preparation and time/attendance

· Make bank deposits

· Conduct and complete all new hire onboarding and training

· Recruit, Pre-screen, interview, hire, coach, mentor, and perform disciplinary actions of staff

· Manage and ensure all processes, procedures and policies are being upheld by self and staff.

· Work with owner in putting in place processes that create efficiencies within the business and for team members.

· Work as a Barista in all areas of the store as support backup, coverage, and high-volume time periods

· Support growth through team & individual mentorship, increase sales, support marketing strategies, comply with budgetary needs & and corporate compliance, manage, control, and track inventory.

· Oversee and manage all staff responsibilities

· Manage and complete weekly product ordering

· Manage completion of store maintenance calendars (monthly/weekly)

· Manage and ensure completion of monthly inventory

Requirements for the position:

· 1-year prior leadership experience managing or supervising staff, hiring, inventory, handling of cash, and scheduling

· Must be able to provide a minimum of 1 professional references (past employer references)

· Possess the following skills: relationship building, agility, adaptability, innovation, creativity, employee motivation, decision making, conflict management, negotiation, and critical thinking.

· Ability to create and foster an environment of diversity and inclusion

· Be available full time

· Be available to cover additional shifts to cover for staff call in’s and or planned time off. (Including weekends if coverage is not available by other staff members)

· Ability to complete Barista, shift leader, (Trainer platform) PERC-O-Lator, and Manager in Training qualification program and requirements within the first 90 days of hire. (Must pass post training testing)

· Preferred certification or associate degree in Business Management or equivalent years of work experience as a supervisor or assistant manager roles in retail or food service.

· Experience in ADP payroll preferred

· Proven customer support experience

· Possession of strong organizational skills with the ability to multi-task

· Strong phone contact handling skills and active listening

· Excellent verbal and written communication skills

· Must be a proficient user of Microsoft office suite

· Ability to take initiative with minimal supervision.

· Any and all further duties assigned by the Owner/Manager

Perks of working at Biggby Store #854:

· Free coffee (one free 20oz hot or iced latte or cold brew shift beverage per scheduled shift)

· Discounts on food and merchandise (25%) anytime for all employees.

· Advanced Training/Development and assessment program.

· Sketchers Shoe Discount Program

· Chance to try out new products before they are available to customers.

· Annual Appraisals

· PTO (Paid Time Off) annually

· Holiday Pay (Double time) if assigned to work a Biggby approved Holiday

· Direct Deposit

· Phone Stipend

· 39% off Tuition at Davenport University

· Workplace dedicated to providing growth, value, and belonging to all employees

Physical Requirements of the position: Biggby Store 854 Assistant Manager

Frequently required to use hand to finger motions, handle or feel objects, reach with • hands and arms. Regularly required to lift and / or move items up to 25 pounds. Bending, stooping, reaching, and standing for long periods of time. Vision requirements: Close vision, distance vision and ability to adjust and focus. Regularly required to handle food and hot liquids.

Job Type: Full-time

Pay: $15.00 - $15.50 per hour

Expected hours: 30 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• Morning shift

People with a criminal record are encouraged to apply

Application Question(s):

• What is your expectations in this role?
• Are you able to provide a total of 2 professional references?
• What are your professional goals for the next 2 years?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• supervisor: 1 year (Required)

Ability to Commute:

• Cadillac, MI 49601 (Required)

Ability to Relocate:

• Cadillac, MI 49601: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $16