Demo

Service Manager

Bighorn Plumbing
Carson, NV Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/31/2025

Service Manager – Bighorn Plumbing


Location: Carson City, Nevada
Job Type: Full-Time
Salary: Based on Experience
Bonus: Based on Technician Performance


About Us:

Bighorn Plumbing is a trusted name in the industry, providing top-tier plumbing services with a commitment to quality and customer satisfaction. We are rapidly expanding and seeking a Service Manager to lead our team, ensure efficient operations, and maintain our high standards of service.

Position Summary:

The Service Manager is responsible for overseeing daily service operations, managing the technician team, ensuring top-quality customer service, and driving efficiency and profitability. This role requires strong leadership, problem-solving skills, and a deep understanding of the plumbing industry.

Key Responsibilities:

  • Lead and support a team of service technicians to ensure high performance and customer satisfaction.
  • Schedule, dispatch, and monitor service calls to maximize efficiency and responsiveness.
  • Maintain strong communication with technicians and customers, resolving any issues promptly and professionally.
  • Train and mentor technicians to improve skills, customer service, and job efficiency.
  • Ensure compliance with company policies, safety regulations, and industry standards.
  • Oversee inventory management, ensuring proper stocking of parts and tools.
  • Schedule and conduct regular van inspections and see that maintenance is being completed.
  • Monitor and analyze key performance metrics, making data-driven decisions to improve operations.
  • Work closely with ownership/management to develop and implement strategies for growth and service excellence.


Qualifications:

  • Previous experience in plumbing service management or a related field.
  • Strong leadership and team-building skills.
  • Excellent communication and problem-solving abilities.
  • Proficiency in scheduling, dispatching, and service management software.
  • Knowledge of plumbing systems, codes, and best practices.
  • Ability to handle customer concerns and maintain a high level of satisfaction.
  • Valid driver’s license and a clean driving record.


Why Join Bighorn Plumbing?

  • Competitive salary and performance-based incentives.
  • Growth opportunities in a rapidly expanding company.
  • Supportive team environment with strong leadership.
  • Benefits package

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Service Manager?

Sign up to receive alerts about other jobs on the Service Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$70,494 - $89,086
Income Estimation: 
$65,102 - $82,712
Income Estimation: 
$61,824 - $83,251
Income Estimation: 
$102,517 - $196,564
Income Estimation: 
$81,544 - $101,492
Income Estimation: 
$182,116 - $270,924
Income Estimation: 
$163,515 - $207,613
Income Estimation: 
$60,680 - $77,749
Income Estimation: 
$54,058 - $69,452
Income Estimation: 
$56,714 - $74,079
Income Estimation: 
$102,517 - $196,564
Income Estimation: 
$70,494 - $89,086
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Bighorn Plumbing

Bighorn Plumbing
Hired Organization Address Carson, NV Full Time
We're Hiring Expert Plumbers! Are you the best? Come work for the best! Bighorn Plumbing. Best Techs Best Pay Best Vans ...
Bighorn Plumbing
Hired Organization Address Carson, NV Full Time
We're Hiring Expert Plumbers! Are you the best? Come work for the best! Bighorn Plumbing. Best Techs Best Pay Best Vans ...

Not the job you're looking for? Here are some other Service Manager jobs in the Carson, NV area that may be a better fit.

Service Manager

Big Brand Tire & Service, South Lake Tahoe, CA

Electrical Service Manager

Apex Service Partners, Carson, NV

AI Assistant is available now!

Feel free to start your new journey!