Senior DevOps Engineer

BigTime Software is looking to add a dynamic Senior DevOps Engineer to our Technology Team in our Tempe office. The individual in this role will manage code and deployment pipelines, standardize deployment processes between multiple products, automate manual processes, maintain and patch services, in a mixed environment, primarily Windows with some Linux-based services. You will scale our environments, implement best practices, collaborate with and mentor other DevOps engineers to drive a consistent architecture across all of our infrastructure and environments, and solve technical problems in a fast-paced environment. The ideal candidate will be passionate about DevOps technologies and methodologies with a service-first, pragmatic mindset for internal and external stakeholders. 

Who is BigTime?

BigTime is the AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest firms on the planet, delivering back-office time/budgeting and invoicing to over 2,500 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry.

BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Phoenix and Wrocaw Poland! We've proudly been named on ‘Crain’s Best Places to Work’ three years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you.

What We Offer:

• Competitive salary and bonus.

• Company pays 100% of benefits, including medical, dental, vision, disability and life insurance

• 401k with generous company match

• Paid Parental Leave & Access to Parently platform

• Hybrid work schedule - In office 3 times a week

• Generous time off and paid company holidays

• Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water

• Company provided latest technology & software tools

Who You Are:

• 5 years of DevOps experience

• Expert knowledge in the following areas

  • AWS administration and maintenance

  • Terraform and/or AWS CDK

  • Container technologies including AWS AppRunner, ECS and EKS

  • Windows-based services - IIS, SQL Server

  • Experience with open telemetry

  • Experience with high availability and scalable cloud infrastructure 

• Experience with serverless architectures and collaborating with software engineers on implementing and maintaining them in production environments

• Own all CI/CD pipelines

• Manage and maintain upgrades, patching as needed for different services

• Manage and maintain configuration tools

• Programming skills in one more of the following: C#, Python, Powershell, Bash. 

• Experience with SQL 

• Experience with Azure DevOps, GitLab, GitHub, and some Azure services

• Strong analytical and problem solving skills and a clear understanding of technology operating standards 

• Love writing playbooks and documenting, documenting, documenting, including owning Disaster Recovery and Incident Response playbooks.   

Applicants must be authorized to work in the U.S.. BigTime Software, Inc. is proud to be an Equal Opportunity Employer. BigTime Software is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability status or protected veteran status, or any other category protected under the law. All employment decisions are solely based on business needs, job requirements, and individual qualifications. We support an inclusive workplace where everyone can excel based on personal merit, qualifications, experience, ability, and job performance.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.