Lead Housekeeper/ Inspector

• Summary The Housekeeping Team Leader supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments for housekeeping team, gives training for newly recruited employees, audits and inspects housekeeping personal work assignments and requisition supplies. This role takes care of the budget and budget control for the department. Responsible for the cleanliness, orderliness, and appearance of the entire hotel.
• Essential Duties and Responsibilities include the following. Other duties may be assigned.
• - Always approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
• - Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• - Maintain regular attendance as required by scheduling which will vary according to the needs of the individual property as well as finding substitutes for absent employees as needed.
• - Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag when working.
• - Have an eye for detail and the ability to effectively deal with guests and all company staff.
• - Supervises all housekeeping employees and hires, evaluates, discharges, and takes disciplinary actions when policies are not followed.
• - Prepare and assign the work for the housekeeping department and distribute assignments accordingly. Schedule employees and assign extra days off according to occupancy forecast. Inspect work for conformance to the standard of cleanliness.
• - Ensure all housekeeping calls, requests, and complaints have been completed or corrected in a timely manner by following up with the proper staff and communicated.
• - Maintain staff training, coaching, counseling, and enforce hotels policies and procedures.
• - Approve all supply requests and maintain par stock of linens, guest supplies, cleaning supplies, and uniforms keeping in mind the Housekeeping budget.
• - Handle items for “Lost and Found” according to company standards.
• - Daily inspection of room attendants’ carts, linen closets, stairways, landings, public areas, and all guest rooms are per company standard, and take corrective action as necessary.
• - Coordinating the preventive maintenance schedule of rooms and public area with maintenance department. This includes pest control and prevention throughout the hotel.
• .- Develop and implement Housekeeping systems and procedures and prepare housekeeping related reports for management including daily briefings of management.
• - Show initiative in job performance by anticipating the needs of guests and team members.
• - Follow all company’s policies and procedures.
• - Must maintain a clean and safe work environment and report any safety issues to management immediately.
• - Perform any other duties as assigned by management.
• Qualifications
• 1. Must have a high school diploma or equivalent.
• 2. Minimum 1 years of housekeeping experience in the hospitality industry preferred.
• 3. Ability to interpret a variety of instructions provided in written, oral, or scheduled form.
• 4. Ability to read, write, and speak effectively in English in order to communicate with guests and team members.
• 5. Ability to perform basic mathematical calculations.
• 6. Have strong leadership abilities and organizational skills.
• 7. Must be able to multi-task.
• 8. Must be a team player.
• 9. Ability to work independently with minimal supervision in a high degree of autonomy.
• Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• - While performing the duties of this job, the employer is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, bend, and walk for long periods of time. The employee will be required to reach, with hands and arms. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. This position demands physical and mental health.
• - The position occasionally requires the employee to stoop, kneel, crouch, or crawl and smell. The employee will be required to lift, carry, walk, sit, push, pull, and work a flexible schedule including long hours, holidays, and weekends. Must be able to move continuously during work hours and to lift up to 75 pounds.
• - The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to Commute:

• Panama City Beach, FL 32407 (Required)

Ability to Relocate:

• Panama City Beach, FL 32407: Relocate before starting work (Required)

Work Location: In person

Salary : $17