What are the responsibilities and job description for the Appointment setter position at Bikram Yoga Rancho Cucamonga?
Location : Remote
Pay : $35 per hour
Schedule : Flexible
Training : Paid training provided
Equipment : Necessary equipment provided
About Us :
Bikram Yoga Rancho Cucamonga is a well-established yoga studio offering authentic Bikram Yoga classes to help individuals achieve balance and wellness.
We are seeking a Remote Appointment Setter to manage bookings and class sign-ups, ensuring a seamless experience for our clients.
If you are organized, proactive, and enjoy client interaction, this role is perfect for you.
Key Responsibilities :
- Appointment Setting : Contact potential clients to schedule introductory classes, consultations, or memberships, using provided leads.
- Client Communication : Respond to client inquiries about class availability, membership options, and special events via phone, email, and messaging.
- Lead Management : Follow up with leads generated through marketing efforts and maintain accurate records of client interactions in the CRM.
- Class Bookings : Assist clients with booking, rescheduling, or canceling their yoga classes, ensuring a smooth and user-friendly experience.
- Promotions & Specials : Inform clients about studio promotions, special events, or membership deals to encourage participation.
- Follow-Up : Send reminder notifications for upcoming classes and follow up with no-shows to reschedule or offer alternative class options.
- Customer Support : Address any issues related to scheduling or appointment setting and escalate concerns as necessary.
Requirements :
- Strong communication skills (both verbal and written)
- Excellent organizational and multitasking abilities
- Familiarity with appointment scheduling software (training provided)
- Experience in customer service, sales, or a similar role is preferred
- Ability to work independently in a remote environment
- Basic knowledge or interest in yoga is a plus, but not required
Perks :
- Paid training to ensure success in the role
- All necessary equipment (laptop, headset, etc.) will be provided
- Opportunity to work in the wellness industry and be part of a positive, health-conscious community
If you are self-motivated, organized, and love helping others, we'd love to hear from you!
Last updated : 2024-10-03
Salary : $35