BDC/Internet Sales

Description

About Us: At Bill Currie Ford, our entire dealership works as a team. We conduct our business with honesty, integrity, discipline and respect. Anyone who joins our team will be treated as one of our family members as we believe the well-being of our staff is essential to our business.

Responsibilities

• Greet customers and refer them to the appropriate person
• Contact potential customers to follow up on previous services / lead submissions with the goal to convert them into sales opportunities
• Manage and respond to phone calls, emails, text messages and social media responses
• Set up sales appointments with customers with the focus that all customers are prospective long-term customers
• Establish follow-ups with sales appointments
• Obtain customer information and keep accurate database
• Maintain a dealership standard for response time
• Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
• Participate in training programs to keep current on available vehicles to provide appropriate suggestions and guidance on our vehicle offerings

Job Type: Full-time

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities
• Performance bonus

Experience:

• high-volume phone call: 1 year (Preferred)

Ability to Commute:

• Tampa, FL 33614 (Required)

Work Location: In person

Qualifications

• Strong written and verbal communication skills
• Strong computer and typing skills
• Solid working knowledge of the Internet and social media accounts
• Listen and be attentive to customer’s needs and priorities
• Strong attention to details and works well in a process-driven environment
• Ability to use scripts and call process tools
• Maintain a professional appearance at all times
• Strong sales / telemarketing / customer service experience preferred
• Bilingual, a plus

Benefits

• Competitive Compensation
• Medical, Dental and Vision Insurance
• 401(k) Plan with generous company match
• Paid Time Off
• Employee Discounts
• Work-Life balance
• Small Business / Family Oriented Culture
• State-of-the-Art Facility