What are the responsibilities and job description for the Retail Manager position at Bill Harris Dealerships?
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At Bill Harris Dealerships, our team members are our most valuable resource, and growth is encouraged through diligence, teamwork, and creativity. We are committed to an environment where the customer is always treated with respect and dignity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
What team members love about working at Bill Harris Dealerships:
- Family atmosphere - family comes first
- Team members are treated as valued individual contributors to the organization
- Open door policy (free to talk to owners and management at any time)
- Very high earning potential with pay plans that are controllable and easy to understand
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Salary and aggressive commission pay plan $75,000 - $100,000
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Medical, Dental, and Vision Insurance
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Employer Paid Life Insurance
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Retirement Savings Plan
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Paid Time Off
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Paid Holidays
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Paid Training
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Paid Uniforms
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Employee Discounts on Vehicle Purchases, Parts, and Services
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Provide high quality customer service and satisfaction at or above company standards
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Maintain good working relations with manufacturers
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Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team
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Effectively supervising and managing the work load and schedules of all service department associates
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Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
- Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
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Perform other duties as assigned
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Analyze sales data and generate reports for management
Qualifications
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Must be results-driven, highly energized, customer service-oriented LEADER
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Must have a passion for taking care of customers
- Proven Experience in retail management or a similar customer focused role
- Proven record of success in retail environment
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Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
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Computer experience
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HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
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Must have a current valid driver's license
- Strong leadership skills with the ability to inspire and motivate a team
- Proficiency in retail management software and basic MS office skills
- Ability to work in a fast-paced environment and handle multiple priorities
Salary : $75,000 - $100,000
