What are the responsibilities and job description for the Insurance Solutions Specialist position at Bill Meador Insurance Agency?
We are now hiring for a new employee to join our award-winning team. Details on the position are below:
Job Description:
As an Insurance Solutions Specialist, you'll be at the forefront of revolutionizing how we interact with and support our clients' insurance needs.
Your primary objective will be to process client information and effectively quote their auto, home, and/or business insurance needs through the insurance providers we represent in order to find them not only the most competitive rates, but the best coverage options as well to best suit their needs.
Responsibilities:
1) Personalized Assistance - provide personalized support to our clients, understanding their unique needs and offering tailored insurance solutions.
2) Pro-active Problem-Solving: Anticipate and address potential issues before they arise, and understanding how to ultimately solve our clients' problems by finding them a better insurance option.
3) Tech-Savvy Communication: Utilize cutting-edge communication tools and platforms to engage with our clients and team members through various channels, including but not limited to phone, email, live chats, etc.
4) Relationship Building: Foster long-term relationships with our clients, becoming their trusted local advisor in all insurance matters.
Requirements:
1) Customer-Centric Mindset: Passion for delivering exceptional customer service and exceeding client expectations.
2) Insurance Knowledge: Familiarity with insurance products, policies, and procedures, with the ability to quickly adapt to changes in the industry.
3) Communication Skills: Excellent verbal and written communication skills is a must, with a knack for simplifying complex concepts for clients.
4) Problem Solving Abilities: Strong analytical and problem-solving skills, with the ability to think creatively and strategically to resolve customer issues.
5) Team Player: Collaborative mindset with the ability to work effectively in a team-oriented environment.
6) Tech Proficiency: Comfortable using various software applications and platforms for communication, documentation, and data management.
7) Organization and Multi-Tasking Skills: Ability to effectively manage multiple clients/files, and implement processes to ensure a smooth customer service experience from start to finish.
*If you're ready to embark on a rewarding career journey that combines customer service excellence with insurance expertise, we want to hear from you!
Apply now to join our team as an Insurance Solutions Specialist.
Please send your resume to bill@meadoragency.com for review, and if you're a good candidate, we will be in touch soon!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Supplemental Pay:
- Bonus opportunities
- Commission pay
Ability to Relocate:
- Roanoke, VA 24018: Relocate before starting work (Required)
Work Location: In person